Senior Site Reliability Engineer
Details
-----------
Reference number
460615
Salary
£57,946 \- £80,664
A Civil Service Pension with an employer contribution of 28\.97%
GBP
Job grade
Grade 7### Contract type
Permanent### Business area
DWP \- Digital### Type of role
Digital
Engineering
Information Technology### Working pattern
Flexible working, Full\-time, Job share, Part\-time### Number of jobs available
2
Contents
------------
- Location
- About the job
- Benefits
- Things you need to know
- Apply and further information
------------
This role may be located in one of the following locations; Birmingham, Blackpool, Leeds, Manchester, Newcastle and Sheffield.
Please find further information on the Corporate hub locations here.
Please note that for candidates requesting to work in Newcastle, the role will initially be based at Benton Park View. It will then move to 1 Pilgrim Place in Newcastle city centre by the end of 2027\.About the job
-----------------
Job summary
Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'.
This is a fantastic opportunity to join DWP and to be part of the one the biggest digital transformations in Europe, implementing leading edge technologies with the user at the centre of everything we do we create innovative digital solutions that make a difference to the lives of our 22 million users.
We are looking for a Senior Site Reliability Engineer to join one of our SRE teams at the heart of Digital Transformation.
As a Senior Site Reliability Engineer, you will drive adoption of SRE best practice across our cloud estate.
By utilising both your soft skills and technical experience, you will work with teams to ensure our standards and governance is met by onboarding our services into the cloud, through a dedicated assessment stage gate process. In turn, ensuring our citizen facing applications satisfy all the required operational and security needs for running in production.
Job description
As a Senior Site Reliability Engineer, you will play a pivotal role in ensuring the reliability and performance of our applications and infrastructure.
The SRE team will put you in the position to work with application teams across the department on developing reliable and secure solutions to provide to citizens across the UK.
You will lead by example, providing technical direction and supporting other SREs within your team.
You will work with development teams from the design phase to help them use good practice and department standards when building their application infrastructure.
Additionally, responsibilities of the role will include:
- Design and develop the techniques for improving application reliability, run books, knowledge transfer across teams, and ongoing SRE strategy within your Functional and Professional Communities.
- Work collaboratively with development teams and provide guidance around best practice and ensure monitoring of applications is enabled.
- Push a mindset change within the organisation to foster engineering ownership, SRE best practice and the importance of the integrity and maintenance of the Live Service.
- Manage the error budget agreed with the product owner for the application and ensure that work is balanced in alignment with it.
- Act as the focal point for the investigation and resolution of major or complex incidents for the service, ensuring people with the right skills and expertise are proactively available to respond effectively.
- Assess the impact of change requests in consultation with stakeholders, providing technical expertise and authorising the implementation of subsequent changes.
- Coach and mentor application development and operations engineers in the practice and techniques of SRE.
- Conduct reviews for all high priority and major incidents ensuring they are done quickly and published.
- Routinely seek views and capture ideas from stakeholders and team members for improvements and encourage collaboration and innovation.
- Provide on\-call support to help restore services, through dedicated run books or technical experience.
- Help to reduce toil and increase automation; by developing reliability to ensure we have a reduction of the time to live, and cost spend on repetitive tasks.
Person specification
See selection process for further details.
If you would like to learn more about the role, please contact Richard.Hanley@dwp.gov.uk.
Technical skills
We'll assess you against these technical skills during the selection process:
- Automation
------------
Alongside your salary of £57,946, Department for Work and Pensions contributes £16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
We also have a broad benefits package built around your work\-life balance which includes:
- Working patterns to support work/life balance such as job sharing, term\-time working, flexi\-time and compressed hours.
- Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave.
- Support for financial wellbeing, including interest\-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
- Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first\-class programme of competitions, activities and benefits for its members (subscription payable monthly).
- Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service.
- Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
- An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more.
This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non\-contractual arrangement and your office will be your contractual place of work.
If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.
If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.
Salary Information
Pay for this role is from £57,946 to £80,664\.
The maximum salary for the grade is £68,205, however a Digital Allowance of up to £12,459 per annum is available for exceptional candidates. Digital Allowance is non\-salary, and non\-pensionable, and is classed as a temporary allowance. It is reviewed annually where it could be retained, amended, or removed.
Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.
Existing Civil Servants who secure a new role on lateral transfer will maintain their current substantive salary.
Existing Civil Servants who gain promotion will move to the bottom of the grade pay scale or receive a 10% increase applied to their current substantive salary, whichever is greater.
Any temporary allowances that you are currently in receipt of will not form part of the calculation to determine your pay. Any allowances that are in payment will cease when you move into your new role.
Things you need to know
---------------------------
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.### Selection process details
This vacancy is using Success Profiles , and will assess your Experience and Technical skills.Stage 1: Application
Your application will consist of four parts:
1\. A Personal Details application form.
2\. Employment history \- this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed.
3\. Personal statement \- up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below:
- Demonstrable experience of reliability engineering including capacity and performance management through monitoring, logging, and alerting.
- Demonstrable experience of supporting a Live Service, including live operations, incident management, and continuous improvement.
- Demonstrable experience of developing and supporting cloud\-based applications in AWS.
- Demonstrable experience of building and maintaining CI/CD pipelines.
- Demonstrable experience communicating effectively with stakeholders at multiple levels to provide feedback and support.
This listing is from indeed. View original listing ↗