Sales Team Lead - West Midlands, UK

Join Modern Milkman as a Team Leader

£32,000 basic \+ uncapped commission \- £55,000 OTE

Start Date: 5th October 2026

Benefits (on a pro\-rated basis)

25 days holiday, 8 bank holidays (5 flexible ones). Plus, your birthday off too!
Up to 6% matched company pension
Access to thanksBen, for a range of core \& flexible benefits, retail discounts, cinema tickets, EAP, Life Assurance
40% Employee discount off all of our products
£300 annual Health and Well Being budget
£300 Workwear / Uniform budget
£300 annual L\&D budget
Endless samples of our stock to try out
2x volunteering days and team volunteering days
Opportunity to travel and lots of company events

Why Modern Milkman…?

Serious growth opportunity: build and shape a team as we scale, with a clear path to senior leadership roles Be part of a success story: a rapidly scaling company backed by real funding and hundreds of thousands of customers already on board

Join a movement that's transforming how Britain shops for fresh food. We deliver farm\-fresh goods straight to customers' doors. We partner with independent British suppliers to make ethical choices easy for everyone.

With hundreds of thousands of happy customers and a growing network of independent British suppliers, Modern Milkman is changing the game. Now, we're looking for a Team Leader to help us build and grow our door\-to\-door sales team in the Midlands!

What you'll do…

This is a hands\-on leadership role covering three core areas:

Performance Management

Own the day\-to\-day performance of your team, tracking KPIs and quality standards
Use sales data and reporting to spot trends, identify who needs support, and make decisions
Run regular 1:1s and team reviews
Coach and develop reps to hit and exceed their targets
Report on team performance and hold the team accountable to Modern Milkman standards

Leading From the Front \- In the Field

Get out on the doorstep alongside your team, every week
Model best practice \- the pitch, the objection handling, the resilience
Drive a culture in the field that reflects Modern Milkman's values \- genuine, sustainable, and customer\-first
Use field time to coach in real time and hit your own sales target

Recruitment \- Building the Team

Take ownership of growing your team from screening candidates through to onboarding
Run assessment days and interviews, identifying people with the right mindset for D2D
Build a pipeline so the team scales sustainably as targets grow

What we're looking for…

Within commutable distance of our Burntwood Hub, with a full UK driving licence (essential)
Proven experience in a sales leadership, supervisory, or team captain role (D2D or field sales experience strongly preferred)
A track record of hitting targets personally, and helping others do the same
Confident coaching and giving direct feedback
Comfortable recruiting and interviewing
Comfortable working with data and reports (e.g. Excel/Google Sheets or dashboards) to track performance and guide decisions.
Resilient, hands\-on, happy to be out on the doorstep in all weather
Self\-motivated with an entrepreneurial mindset

Working pattern

Variable shifts including some weekend work, reflecting the demands of an in\-field leadership role
Based out in the field with your team, not office\-based

Interview Process

Screening Call \> Hiring Manager/People Team Call \> 10 Minute Pitch \& 30 Minute Interview

What to expect in your first couple of weeks:

Your first two weeks will be spent across our existing sales teams in the South West (Swindon Area), getting hands\-on with the operation, supporting onboarding, and learning our sales training and coaching approach directly from teams already running at a high level, so please expect to travel and over night stays. This is about learning by doing, not sitting in on presentations. You'll be out on the doors, in the morning meetings, seeing exactly how a high\-performing team runs day to day. Once that's done, you'll be based full\-time in the West Midlands, building and leading your own team using everything you've picked up. We're looking for someone who wants to learn the business from the ground up before they lead it.

Pay: £32,000\.00\-£55,000\.00 per year

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