Restaurant and Bar Supervisor
The Shelby Pub Company Ltd
Stafford
Part-time
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Overview
We are seeking a dynamic and experienced Restaurant and Bar Supervisor to oversee daily operations within our vibrant hospitality establishment. The ideal candidate will possess strong leadership skills, extensive restaurant and bar experience, and a passion for delivering exceptional customer service. This role offers an exciting opportunity to manage a diverse team, ensure food safety standards, and create a welcoming environment for guests. Previous supervisory experience in hospitality settings, including kitchen and bar management, is essential.
Responsibilities
- Supervise and coordinate the daily activities of restaurant and bar staff to ensure smooth service
- Manage team schedules, delegate tasks, and motivate staff to achieve operational goals
- Ensure compliance with food safety regulations and health \& safety standards across all areas
- Assist in food production and kitchen operations as needed, including culinary tasks and serving duties
- Monitor customer satisfaction levels, address complaints promptly, and foster a positive dining atmosphere
- Maintain cleanliness and organisation within the restaurant and bar areas
- Train new staff members on service procedures, food safety protocols, and company policies
- Assist guests with checking in to our Guest rooms. and showing them to their rooms.
- Proven experience in restaurant or hospitality management, with a focus on supervising teams in busy environments
- Strong knowledge of food preparation, cooking techniques, and food safety regulations
- Experience in culinary roles such as chef or cook is highly desirable
- Excellent leadership skills with the ability to manage team dynamics effectively
- Background in serving or hospitality roles demonstrating excellent customer service skills
- Familiarity with food production processes, kitchen operations, and bar management including barista experience is advantageous
- Organisational skills to handle multiple responsibilities efficiently under pressure
- A personable attitude with strong communication skills to engage both staff and guests effectively
Work Location: In person
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