Quality Manager

About the role

Balfour Beatty is seeking a Quality Manager to join our Central Health, Safety and Wellbeing (HSW) team. This is a national role, supporting projects across the UK, with a flexible hybrid working pattern combining home and office\-based work. With offices located nationwide, the successful candidate can be based in a location that suits them.

This role plays a key part in driving a consistent *‘Right First Time’* approach to quality across our UK business. You will lead and support a range of coordination, delivery, governance and continuous improvement activities, helping to strengthen quality performance and embed best practice across our operations.

You will also contribute to wider strategic initiatives, including the *Right First Time* (RFT) workstream within our global *Building New Futures* programme, ensuring alignment with our long\-term quality objectives.

What you'll be doing

To participate in central Quality function activity focussed on driving a Right First Time ethos across the UK organisation that seeks to meet requirements every time, eliminate waste and minimise the ‘cost of quality’. This includes assisting in development of quality strategy, leading the delivery of strategic functional objectives, as well as other continual improvement activities. There is also a focus on systems administration and facilitating end\-users from across the organisation.

Positive and proactive engagement with members of multiple internal communities will be essential to ensure that initiatives and objectives are delivered timeously and realise all expected benefits. Data analysis and activity coordination will also be ever\-present in day\-to\-day activities.

Accountabilities will include:

• Own the end‑to‑end delivery of the global Right First Time (RFT) change programme.


• Lead the design and coordination of a common quality culture and behavioural programme, grounded in RFT principles.


• Define and coordinate the development of common quality governance, controls and assurance expectations across territories.


• Design and implement a consistent global Quality performance and reporting framework.


• Operate as the single point of coordination for the workstream across territories, leading a small matrixed team from the wider Quality job family.


• Ensure alignment to business, customer and regulatory expectations across all territories.

• Demonstrable subject matter expertise in Quality Management, including methodologies, tools and applications.


• Level 4\+ Qualification in Quality, Construction or Manufacturing (relevant industry) and/or CQI Chartered Member (MCQI).


• Able to work effectively with functional leaders.


• Gathers, analyses and evaluates facts whilst remaining objective and impartial in all scenarios and tasks.


• Ability to communicate effectively and build influential relationships with a variety of stakeholders (quality and non\-quality).


• Ability to review existing approaches and lead continual improvement.


• A working knowledge of information management and change management principles

Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.


• 25 days paid annual leave (pro rata)


• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave


• Pension, share incentive plan, volunteering leave, recognition schemes and much more...

Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long\-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com

Job Reference: BBUK19427

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