People Services Specialist
Why Join Us:
At Arcus FM, we place people at the heart of everything we do, and our People Team is central to building an inclusive, supportive, and high\-performing culture as we continue to grow.
We’re looking for a People Services Specialist to join our team in Upminster, with a future move to Brentwood. During your probation period, you’ll be based full\-time in the office, with the option to work 1–2 days from home once successfully completed.
In this role, you’ll act as the first point of contact for day\-to\-day HR queries, supporting both employees and managers and delivering a customer\-focused service across the employee lifecycle. From onboarding through to leavers, as well as payroll support and policy compliance, you’ll play a key role in ensuring processes run smoothly and accurately.
This is a varied, hands\-on opportunity, ideal for someone currently working in HR administration who is ready to take the next step in their career. You’ll also mentor the People Services Coordinator and contribute to key projects and continuous process improvements across the team.
About the Job:
What you'll be doing:
Manage end\-to\-end HR administration across the full employee lifecycle (recruitment, onboarding, probation, training, changes, leavers)
Be the first point of contact for employee HR queries – offering excellent service via email, phone, or in person
Maintain accurate HR records and data across our systems (Cintra, The Learning Space, etc.), ensuring GDPR and compliance standards are met
Support payroll by ensuring accurate data processing and responding to payroll\-related queries
Coordinate and administer family\-friendly leave processes (maternity, paternity, shared parental), including pay calculations and communications
Schedule and support disciplinary, grievance and investigation meetings, including minute\-taking and documentation
Collaborate with HR Business Partners on projects like TUPE, restructures, and training compliance
Act as a subject matter expert on Right to Work checks and DBS administration
Champion process improvement, support HR system usage, and deliver training where needed
To be successful you will have::
What we’re looking for:
CIPD Level 3 qualified (minimum)
Previous experience in a busy HR or People Team
Excellent attention to detail and organisational skills
Strong interpersonal and written communication skills
Comfortable handling sensitive, confidential information
Confident working with HR systems and Microsoft Office tools (Word, Excel, PowerPoint)
Proactive, adaptable, and ready to support change
Knowledge of UK employment law and payroll processes is a big plus
Why join Arcus:
We’re an award\-winning facilities management provider that values expertise and commitment. We actively promote from within and offer career progression opportunities across our nationwide operations. You’ll also benefit from a comprehensive rewards package including:
Competitive salary – Circa £35,000 per annum
25 days annual leave, plus bank holidays
Annual bonus (up to 4%) \- subject to performance
Matched pension contributions (5–6%)
Life assurance
Access to our industry\-leading training academy
Discounts, vouchers, and financial aid programs
Ready to take the next step:
If you have the experience and drive to succeed in this role, we’d love to hear from you. Click Apply to submit your application today.
This listing is from indeed. View original listing ↗