via indeed · 12 June 2026 ·2 days ago

OTC Assistant

frances foley commumity pharmacy limited
Lucan Full-time
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Full\-Time OTC Pharmacy Assistant / OTC Sales Assistant
Location: Dublin
Job Type: Full\-Time, Permanent

We are a busy, community pharmacy, committed to providing exceptional customer care and professional healthcare advice. We are currently seeking an enthusiastic and customer\-focused OTC Pharmacy Assistant to join our team.

Role Overview

As an OTC Pharmacy Assistant, you will be communicating with many customers, helping them select appropriate healthcare products and ensuring a positive shopping experience. Working in a fast\-paced environment, you will support the pharmacist and wider team in delivering excellent customer service and maintaining high standards throughout the pharmacy.

Key Responsibilities

  • Provide friendly, professional, and knowledgeable customer service.

  • Assist customers with over\-the\-counter healthcare, wellness, and retail products.

  • Refer customers to the pharmacist where appropriate.

  • Process sales accurately using the pharmacy till system.

  • Merchandise shelves and maintain attractive product displays.

  • Monitor stock levels and assist with stock ordering and replenishment.

  • Receive and unpack deliveries.

  • Maintain a clean, organised, and professional retail environment.

  • Support promotional campaigns and seasonal product displays.

  • Ensure compliance with pharmacy procedures and health and safety standards.

  • Work collaboratively with pharmacists, technicians, and other team members.

Requirements
  • 2 years' experience in a pharmacy or retail healthcare environment preferred but not required.

  • OTC Medicines Counter Assistant (MCA) qualification desirable but not essential.

  • Excellent communication and interpersonal skills.

  • Strong customer service focus and a genuine interest in healthcare.

  • Ability to work efficiently in a busy environment.

  • Good attention to detail and organisational skills.

  • Positive attitude and willingness to learn.

  • Flexibility to work occasional weekends and late evenings as required.

What We Offer
  • Friendly and supportive team environment.

  • Staff discounts.

  • Possible career progression opportunities.

Job Type: Full\-time

Benefits:

  • Employee discount

  • On\-site parking

Ability to commute/relocate:
  • Lucan, County Dublin: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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