Operations & Transport Administrator

Office Operations \& Transport Administrator AVA Waste Management Group Ltd \| Full\-time, permanent \| £26,000\-£32,000 DOE

The role

AVA Waste Management Group is a growing waste and transport business looking for a reliable and organised Office Operations \& Transport Administrator to manage the day\-to\-day administrative functions that keep the operation running.

This is a busy, fast\-paced role where accuracy and consistency matter. You will be handling customer bookings, transport administration, driver paperwork, permits, and payment processing \- often simultaneously. The role requires someone who stays organised under pressure and takes their responsibilities seriously.

Responsibilities

• Managing inbound customer calls and processing skip hire bookings and enquiries


• Supporting daily job allocations and coordinating with drivers and the operations team


• Processing card and cash payments accurately and maintaining records


• Managing skip permits \- applying, tracking, and ensuring compliance with local authority requirements


• Checking and logging driver paperwork and operational records


• Updating and maintaining internal systems and job management software throughout the day


• Handling customer email correspondence professionally and promptly


• Supporting vehicle tracking and flagging any operational issues to the relevant team member


• General office administration as required in a growing business

• Previous office administration experience, ideally in transport, logistics, waste, or a similarly operational environment


• Confident telephone manner and strong customer communication skills


• High attention to detail \- particularly around data entry, payments, and record keeping


• Able to manage multiple tasks at the same time without losing accuracy


• Competent with computers and comfortable picking up internal systems quickly


• Reliable, consistent, and professional in approach


• Transport or logistics experience is an advantage but not a requirement \- the right attitude and work ethic matter more at this level

• Permanent, full\-time position with long\-term stability


• Full training on systems and processes


• Real opportunity to progress as the business grows


• Salary within the stated range, dependent on experience

Send your CV with a short covering note explaining your relevant experience and what appeals to you about this type of role. Generic applications are unlikely to be progressed.

Pay: £26,000\.00\-£32,000\.00 per year

Work Location: In person

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