Operations Lead
About the Role
We are looking for a hands\-on Operations Lead to take ownership of our day\-to\-day operation and help us scale the business.
You will be responsible for ensuring we deliver a fast, reliable and professional service to our customers, while improving processes and controlling costs.
Please note this job is both manual (packing boxes/pallets, unloading and organising deliveries) as well as administrative.
Key Responsibilities
\- Own the full order\-to\-delivery process
\- Maintain high levels of customer service
\- Ensure accurate stock control and zero stock loss
\- Improve and simplify operational processes
\- Introduce systems and automation in depot
\- Coordinate across sales, finance and purchasing
\- Manage workload planning and prioritisation
\-Depot organisation, palletising and organising stock
\-Assisting with and organising the unload of containers
\-Use of machinery pallet truck, pad\-printer, pallet wrapper
\-Packing goods and organising the shipping of those goods
What We’re Looking For
\- Experience in operations or logistics
\- Strong organisational skills
\- Ability to improve processes and drive efficiency
\- Clear communicator who takes ownership
\- Comfortable working in a very small, fast\-moving business
\- A robust understanding of responsibility
What You’ll Get
\- Opportunity to take real ownership of operations
\- Direct impact on business performance and growth
\- Ability to shape how the operation runs
\-5% of salary annual bonus based on hitting KPI’s
Monday\-Friday 40 hours
Pay: £33,000\.00\-£36,000\.00 per year
Benefits:
- Company pension
- Life insurance
- On\-site parking
- Private medical insurance
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