Associate Delivery Manager , HEO, FTC. Liverpool / Newport

Details
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Reference number

463416

Salary

£35,384
A Civil Service Pension with an employer contribution of 28\.97%
GBP

Job grade

Higher Executive Officer### Contract type

Fixed term### Length of employment

31/03/2028### Business area

CC \- Digital, Data and Technology### Type of role

Digital### Working pattern

Flexible working, Full\-time, Part\-time, Compressed hours### Number of jobs available

1
Contents
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• Location


• About the job


• Benefits


• Things you need to know


• Apply and further information

Location
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Bootle, North West England, L20 7HS : Newport, Wales, NP10 8XGAbout the job
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Job summary

This role works within the Digital, Data and Technology directorate to support the successful delivery of digital and technology change initiatives. As an Associate Delivery Manager you will help coordinate day\-to\-day delivery activity, maintain delivery plans, and support the delivery team to deliver agreed outputs and outcomes.

You will work closely alongside Delivery Managers, Product Leads, technical and operational colleagues helping organise work and keeping delivery on track day to day. The role focuses on enabling teams to work effectively by coordinating activity, supporting Agile ways of working and helping identify and remove blockers as they arise. You will contribute to a positive team environment and support effective collaboration across internal and supplier teams.

Day to day in this role you will support delivery boards, track risks and dependencies. You’ll also help teams plan and prioritise work, coordinate across disciplines and support clear reporting that enables informed decision making.

You will provide a clear, open, and transparent framework for which the delivery team can successfully deliver. And use the appropriate delivery tools and techniques to ensure the delivery activity is well organised, transparent, and aligned to the business needs with an emphasis on coordination, planning, stakeholder support, and continuous improvement.

Job description

Key responsibilities:

• Delivery Coordination: Support the planning and coordination of delivery activity, using the Scrum methodologies.


• Communicating between the technical and non\-technical: \=Providing support and host discussions within a multidisciplinary team.


• Maintain Delivery Momentum: Actively address internal risks and issues and know when to escalate them. Track, manage, escalate, and communicate dependencies.


• Lifecycle Management: Explain what each phase of the product or service lifecycle is for and how the needs of the product or service vary across the phases of the lifecycle.


• Governance and Reporting: Prepare and maintain delivery documentation, including weekly status reports including burndown charts and status updates for Project Board.


• Team Support: Help create the conditions for effective team working by supporting collaboration, facilitating meetings, and helping to remove blockers.


• Supplier and Business Engagement: Work with suppliers and business stakeholders to support delivery against agreed requirements, timelines, and quality expectations.


• Continuous Improvement: Contribute to lessons learned, retrospective activity and improvements to delivery processes, tools, and ways of working

Person specification

Key skills and experience and knowledge you will need are:

Ability:

• Ability to organise and prioritise work effectively across competing demands to support delivery to time and quality.


• Ability to communication clearly with both technical and non\-technical stakeholders, adapting your style to the audience.


• Ability to work collaboratively as part of a multidisciplinary team and support others to achieve shared outcomes.


• Ability to support delivery planning and maintain momentum, ensuring actions and decisions are followed through.


• Ability to facilitate discussions and support team working, helping to remove blockers and keep the team aligned on priorities.

Experience:

• Experience of supporting the delivery of projects, products or change initiatives in a digital, data, or technology environment.


• Experience of working in a multidisciplinary team, supporting collaboration between delivery, product, and business colleagues


• Experience of facilitating meetings or ceremonies, such as standups, workshops, planning session.


• Experience of using agile and/or project delivery methods to support successful delivery outcomes.

Technical:

• Understanding of delivery management principles, including planning, prioritisation, dependency management, and continuous improvement.


• Understanding of risk and issue management and how these are tracked and escalated to support successful delivery.


• Good digital literacy and confidence using standard tools to manage actions, plans and progress.


• Understanding of the product or service lifecycle and how it need may change across different stages.

Behaviours

We'll assess you against these behaviours during the selection process:

• Making Effective Decisions


• Working Together


• Delivering at Pace

Benefits
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Alongside your salary of £35,384, Charity Commission contributes £10,250 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
This is your chance to make a contribution that really matters and to make an impact in an organisation where your voice will be heard and your hard work noticed.

Watch this short video to find out more about us. short video

We operate a flexible hybrid working policy where office attendance is combined with homeworking days dependent on role and corporate requirements.

We recognise everyone as an individual, accepting people for who they are and treating everyone fairly. We welcome the unique contribution diverse applicants bring from all backgrounds and we aim to have a workforce that represents the wider society that we serve. We champion inclusion and wellbeing, aiming to create a workplace where everyone feels valued and has a sense of belonging.

We do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

We offer access to the highly competitive Civil Service Pension Scheme (employer contributions of 28\.97%), far more than in the private sector, and a flexible, family\-friendly environment. Additionally, you can look forward to other great benefits via our ‘Perkbox’ and ‘Edenred’ schemes. These include everything from an interest\-free season ticket loan, tenancy deposit loan scheme and bicycle loan (after two months) to discounts on gym membership, cinema tickets and restaurants. Please see the attached Charity Commission benefits document.

A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30 days per year. You have the opportunity to purchase up to an additional 5 days annual leave (pro rata) per year, requests must be submitted in the February of that year.

The Charity Commission’s operational ambition is to realise the Commission’s values of being an expert regulator that is fair, balanced, and independent, which works in a way that is supportive, collaborative, and innovative to achieve our ambitions. We want to develop our capability to regulate charities to realise this goal and meet our statutory and public duties to ensure that charity in England and Wales can deliver maximum benefit to society in a way that upholds its reputation in the eyes of the public.

Work at the Charity Commission and you’ll make a difference every day to:

• The 170,000 charities of all shapes and sizes that we regulate across England and Wales.


• The trustees we partner with and advise.


• The people and causes that benefit from the £10bn generously donated each year by the public.

Find out more about working for us here.

To note: Any move across the Civil Service on or after 4 October 2018 may have implications on an employee’s ability to carry on claiming childcare vouchers.

Things you need to know
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Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.### Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.
To apply for this post, you must complete the following:

• A blind CV setting out your qualifications and skills sets .


• Personal statement of up to 750 words demonstrating how you meet the essential criteria for the role outlined on the Job Description.

We will assess your experience, strengths and the following Behaviours at Interview stage:

• Making Effective Decisions


• Working Together


• Delivering at Pace

Interview Arrangements

Interviews will be taking place via Teams.

The sift is due to take place on 26/06/2026

Interviews will be held on 09th and 10th July 2026

We will try to meet the dates set out in the advert. There may be occasions when these dates change. You will be provided with sufficient notice of the confirmed dates.

At the interview, the panel can then probe further and ask applicants to provide further specific ex

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