Operational Manager
This is a rare opportunity to take on a senior operational leadership role within a well\-established and highly valued Specialist Perinatal Service supporting women, babies, and families across Greater Manchester.
As Operational Manager, you will play a central role in leading a complex and developing service, with responsibility for operational delivery, service performance, workforce leadership, quality, governance, and ongoing improvement.
This is a role with real influence, offering the opportunity to shape how care is delivered across the pathway and to make a meaningful difference to the experience and outcomes of women and families at a critical time in their lives.
We are looking for a visible, credible, and forward\-thinking leader who can bring energy, sound judgement, and strong operational grip to a specialist service working across organisational and professional boundaries.
You will work alongside experienced clinical leaders and system partners, supporting high standards of care while driving service development in line with local priorities and national policy.
This post will suit someone who is motivated by improvement, confident working in complexity, and committed to leading compassionate, high\-quality services for women and families.
Lead the operational delivery of the Specialist Perinatal Service across Greater Manchester.
Drive high standards of quality, safety, performance, and governance.
Provide visible leadership to multidisciplinary teams, supporting staff and service delivery.
Work in partnership with clinical leaders and wider system partners to strengthen pathways and improve outcomes.Lead service improvement and development in line with local priorities and national policy.
Use data and performance insight to monitor delivery and inform improvement.
Provide senior operational oversight, including participation in the on\-call rota.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community\-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Communication and Relationship Management
Working across MDTs, stakeholders, and system partners
Representing the service externally
Service Management
Day\-to\-day operational leadership
Performance management and KPIs
Staffing, recruitment, and workforce oversight
Clinical Governance and Quality
CPA, MCA, MHA compliance
Incident management, RCAs, complaints
Audit, learning, and quality improvement
Service Improvement and Development
Leading change and transformation
Aligning services to national policy and local priorities
Financial and Resource Management
Budget oversight and resource use
Human Resources
Managing HR issues and complex staff matters
Service User and Carer Involvement
Embedding service user voice and co\-production
Training and Development
Ensuring supervision, appraisal, and training compliance
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