Marketing Manager

About us

Turbo Snail is a UK logistics company specialising in storage, removals, warehousing, luggage repatriation, e\-commerce fulfilment and cross\-border shipping services. We primarily serve the UK\-Chinese community and international students, providing reliable logistics solutions through both offline operations and digital platforms.

Role Summary

We are seeking an experienced Marketing Manager to lead the company’s marketing activities and strengthen our presence within the UK\-Chinese market. The role focuses on developing marketing strategies, managing marketing campaigns, conducting market research and enhancing customer engagement across bilingual marketing channels.

Key Responsibilities

• Develop and implement marketing strategies to increase brand awareness and promote the company’s logistics services.


• Leading digital marketing activities across major Chinese and English social media platforms such as WeChat and Rednote, including bilingual communication, customer engagement and consistent growth of our online user base.


• Oversee joint marketing initiatives with UK universities, student associations and cross\-border merchants to promote our services and expand market reach.


• Conduct market research and analyse customer behaviour, industry trends and competitor activities to support marketing decisions and campaign planning.


• Monitor marketing performance and identify opportunities to improve customer engagement and campaign effectiveness.


• Organising and promoting community\-based campaigns and events to strengthen brand loyalty and customer trust

Requirements

• Bachelor’s degree or equivalent qualification in Marketing, Business, Communications or a related field.


• Previous experience in marketing, digital marketing or brand management.


• Strong understanding of the needs and service expectations of international students, cross\-border consumers and multicultural communities within the UK market.


• Experience managing marketing campaigns across digital and social media platforms, including WeChat and Rednote.


• Professional communication, content creation, organisational and analytical skills.


• Professional proficiency in both Mandarin and English for bilingual communication and content creation

Please submit your application via Indeed, and we will contact you if we wish to proceed with your application.

Pay: £48,000\.00\-£52,000\.00 per year

Ability to commute/relocate:

• Birmingham B5: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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