Lead Test Engineer
Details
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Reference number
464937
Salary
£58,541 \- £72,711
National Minimum £58,541
National Maximum £64,624
London Minimum £65,869
London Maximum £72,711
External applicants will join on the pay band minimum.
A Civil Service Pension with an employer contribution of 28\.97%
GBP
Job grade
Grade 7### Contract type
Permanent### Business area
HMRC \- CDIO \- CEPO \- Contact Engagement Platform### Type of role
Digital### Working pattern
Flexible working, Full\-time, Job share, Part\-time### Number of jobs available
3
Contents
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- Location
- About the job
- Benefits
- Things you need to know
- Apply and further information
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Birmingham, Bristol, East Kilbride, Edinburgh, Glasgow, Leeds, Liverpool, Manchester Regional Centre \- Three New Bailey Newcastle \-upon Tyne , Stratford Telford \- Plaza 1 and 2, Worthing
Please note that due to workforce controls Newcastle \-upon \- Tyne, Liverpool and Stratford are only available to existing HMRC staff in these locations. HMRC staff based in Reading can also apply to move to Stratford in line with Migration path. HMRC staff based in 100PS can also apply to move to Stratford.About the job
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Job summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
Shape the Future of HMRCs Technology Platforms.
About HMRC
Almost every individual and business in the UK is a direct customer of HMRC, as we collect the money that pays for the UKs public services and gives people who need it vital financial support. Over recent and coming years, our work never has been, nor will be, more critical as we rebuild and secure our nations future. With these demands in mind, and as one of the largest and most digitally focussed organisations in the UK, sits the Chief Engineering and Platform Office (CEPO).
About CEPO
CEPO is leading HMRCs technology transformation \- simplifying systems, modernising IT delivery, and creating a future\-ready digital landscape. Our mission is to reduce complexity by consolidating applications and adopting scalable, service\-based solutions from trusted commercial partners.
As the strategic authority for platform provision, CEPO ensures HMRCs business groups, products, and services are supported by robust, secure, and innovative infrastructure. We set the direction, lead governance, and guarantee that every live service meets the highest standards \- enabling efficient, reliable, and user\-focused digital experiences for millions of customers.
Job description
In this role, you will work across multiple programmes and platforms, providing strategic test leadership, supporting delivery teams, and influencing senior stakeholders to embed best practice and continuous improvement.
As a Lead Test Engineer, you will play a strategic role in shaping and embedding consistent testing best practices across HMRCs complex digital ecosystem.
Your responsibilities will include:
Leadership \& Collaboration
- Lead, coach, and mentor test engineers across programmes, fostering a culture of continuous improvement and professional development.
- Collaborate with product, platform, and delivery teams to ensure testing is integrated early and effectively within agile workflows.
- Influence and engage with senior stakeholders across HMRC and supplier organisations to drive quality outcomes.
- Define and implement risk\-based, shift\-left testing strategies across diverse platforms (e.g., ServiceNow, SAP, Pega).
- Ensure testing approaches align with business priorities, technical architecture, and delivery timelines.
- Promote consistent standards and practices across internal teams and third party suppliers.
- Apply advanced testing techniques to solve complex technical challenges and improve delivery confidence.
- Provide expert guidance on functional, non\-functional, and automation testing, including performance, security, and accessibility.
- Identify and drive opportunities for innovation and efficiency in testing processes.
- Evaluate, implement, and optimise test tooling, including AI\-assisted solutions, to support continuous integration and delivery.
- Establish governance frameworks for supplier\-led testing activities, ensuring alignment with HMRC standards and compliance requirements.
- Support tooling integration with platforms such as ServiceNow and CI/CD pipelines.
- Ensure quality is built in from the outset by validating requirements and test coverage across the lifecycle.
- Lead retrospectives and continuous improvement initiatives to enhance test effectiveness and reduce delivery risk.
- Produce clear, actionable test reports and insights to inform decision\-making and assurance activities.
Person specification
Were looking for a disciplined and dynamic test leader with proven experience in strategic test engineering. Youll bring strong analytical skills to guide testers and developers, shaping test direction that aligns with delivery goals. You must be confident engaging and reporting across all levels of stakeholders and third\-party partners, with a clear ability to influence and drive quality outcomes.
Essential Criteria
You must have experience and understanding of:
- Leading complex, multi‑team testing initiatives, coordinating delivery across diverse platforms, suppliers, and project portfolios while prioritising effectively in fast‑paced agile environments.
- Building high‑performing teams through coaching, mentoring and fostering a culture of continuous improvement, professional growth, and quality excellence.
- Influencing and collaborating confidently across organisational boundaries, engaging senior stakeholders and cross‑functional teams to drive strategic quality outcomes and embed best practice.
- Communicating with clarity and impact, tailoring technical and non‑technical messages, and presenting test strategies, risks, insights, and recommendations persuasively.
- Applying strong analytical and risk‑based decision‑making, using data, metrics, and structured problem‑solving to balance quality, risk, and delivery while continually improving testing processes.
Ideally you will also have experience and understanding of:.
- A range of tools e.g. Zephyr, JIRA, SOAP UI, Selenium, Bruno, JMeter, Cucumber, Tosca, Neoload.
- Working knowledge of ITIL 4\.
- ISTQB testing qualification(s)
If your location preference is for one of the following sites, its important to note that these are not long\-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
For more information on where you might be working, review this information on our locations
These sites are:
- Benton Park View, Newcastle \- moving to Pilgrims Quarter, Newcastle
- Telford Plaza, Telford \- moving to Parkside Court, Telford
Leeds Locations
Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRCs Moves Adjustment Payment guidance.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Delivering at Pace
- Making Effective Decisions
Technical skills
We'll assess you against these technical skills during the selection process:
- We will testing your technical skills via questions \- further information within interview section.
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Alongside your salary of £58,541, HM Revenue and Customs contributes £16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension \- We make contributions to our colleagues Alpha pension equal to at least 28\.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
Things you need to know
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Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.### Selection process details
This vacancy is using Success Profiles , and will assess y
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