Intelligence Analyst
Description
To support the Intelligence Data Manager in fraud identification across various workstreams within Davies Group.### Key Responsibilities
- Utilising the available claims data to proactively identify potential fraud instructions from within Keoghs and from within the wider Davies Group claims departments;
- Undertaking intelligence screening on cases referred into Counter Fraud Services;
- Liaising with internal clients and potentially external clients to present findings and secure additional fraud instructions into Counter Fraud Services;
- Identification of themes, trends and changes in behaviours and thereafter reporting regularly into the Intelligence Data Manager and other key stakeholders;
- Identification and analysis of linked claims and/or serial claimants to support our Linked \& Organised Fraud offering;
- Achieving a daily chargeable target;
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
Primary location for this role is Bolton, Parklands Office. We also have a presence in Birmingham and Liverpool.
We are agile workers with attendance at our offices at least 1 day a week### Skills, Knowledge and Expertise
- Previous experience in an Intelligence Analyst role within either an insurer or legal setting is essential;
- Experience in identification of and analytical work on linked and organised fraud claims is desirable;
- Understanding of legal framework within which intelligence can be disclosed;
- Proficient in the use of MS Office (Excel and Word in particular);
- Drafting comprehensive and professional reports summarising key issues;
- Good level of commercial awareness;
- Excellent communication skills – verbal and written;
- Confidence and ability to liaise with clients/customers when presenting a reasoned, logical argument;
- Ability to work to tight deadlines and under pressure;
- Ability to work under own initiative and innovative in their thinking;
Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy \& sell 3 days)
- Family Cover Private Medical Insurance (Bupa)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing \& healthy living and financial \& legal wellbeing
- Death in Service
- Critical Illness Cover
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme\*
- Tech Scheme\*
- Season Ticket Loan\*
- Gym Flex\*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
- after successfully completing probation
About Keoghs
Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years’ experience we have an in\-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low\-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
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