Gas Service Engineer and Installer
Job Overview
Hereford Heating is looking for an experienced, reliable and customer\-focused Gas Service \& Installation Engineer to join our growing engineering team.
This is a varied role for an engineer who takes pride in their workmanship, enjoys fault\-finding and problem\-solving, and is confident carrying out heating installations, servicing, maintenance and repairs.
You will work across domestic heating systems, carrying out boiler installations, servicing, breakdowns and repairs, with opportunities to develop your experience in renewable technologies, oil heating and a range of manufacturers.
You will work independently on your own jobs while also being part of a wider engineering team, with support available whenever technical or operational advice is required.
Our aim is to be recognised as the number one heating and renewables business in Hereford and the surrounding areas, delivering exceptional workmanship and an effortless customer experience.
Responsibilities
- Installing, servicing, repairing and maintaining domestic gas heating systems in accordance with current legislation, regulations and industry standards.
- Carrying out domestic boiler installations, including associated heating and plumbing works.
- Completing boiler servicing, breakdowns, fault\-finding and general heating maintenance.
- Working on domestic heating and plumbing systems and identifying issues effectively.
- Carrying out installation and replacement works to a high standard, ensuring systems are safe, compliant and correctly commissioned.
- Working with renewable heating technologies where appropriately trained and experienced.
- Liaising with manufacturers and technical support teams when required.
- Completing installation, commissioning, service and job documentation accurately.
- Providing clear information and recommendations to customers and the office following visits.
- Completing work safely and professionally within occupied residential and commercial properties, while minimising disruption to customers.
- Maintaining van stock levels in line with company procedures and daily usage.
- Taking responsibility for the quality and completion of your work.
- Providing excellent customer service and maintaining positive relationships with customers and clients.
- Working independently while contributing positively to the wider engineering team.
- Keeping up to date with changes to legislation, regulations, standards and heating technology.
- Participating in the company's on\-call rota for emergency out\-of\-hours cover.
Applicants must hold the following current qualifications as a minimum:
- CCN1 – Core Domestic Gas Safety
- CENWAT – Domestic Natural Gas Boilers \& Water Heaters
- CKR1 – Domestic Cookers
- HTR1 – Domestic Gas Fires
- CPA1 – Combustion Performance Analysis
Installation Experience
Experience of domestic heating installation is an important part of this role. Ideally, you will have experience with:
- Domestic boiler installations and replacements.
- Heating system alterations and upgrades.
- Associated plumbing and heating works.
- Boiler commissioning and handover.
- Working from installation plans, specifications and manufacturer instructions.
- Completing installation paperwork and certification accurately.
- Working within customers' homes while maintaining a clean and professional working environment.
Oil \& Renewable Experience
Experience in oil heating and/or renewable technologies would be beneficial but is not essential.
Oil
Applicants with oil experience should ideally hold current:
- OFTEC 101 – Domestic Oil\-Fired Appliances
- OFTEC 105 – Domestic Oil Storage
Experience and/or qualifications in technologies such as:
- Air source heat pumps
- Ground source heat pumps
- Other renewable heating systems
What We're Looking For
We are looking for an engineer who is:
- Experienced in domestic heating installation, servicing and maintenance.
- A confident and methodical fault\-finder.
- Able to carry out boiler installations to a high standard.
- Able to work independently and manage their own workload.
- Accurate and detail\-focused in their workmanship and documentation.
- Professional and confident when dealing with customers in their homes.
- Friendly, approachable and committed to providing excellent customer service.
- Able to communicate effectively with customers, colleagues, manufacturers and technical support teams.
- Reliable, organised and willing to take ownership of their work.
- Comfortable working as part of a wider engineering team.
- Flexible and willing to support the business during periods of increased demand.
- Committed to maintaining high standards of safety, compliance and workmanship.
A full UK driving licence is essential. Applicants must have no more than 6 penalty points, subject to our vehicle insurance requirements.
A company van will be provided for the role.
Customer Service Matters
At Hereford Heating, technical ability is only part of the job.
Our engineers represent the company every day and regularly work in customers' homes. We therefore expect everyone to treat customers, their property and their colleagues with respect and professionalism.
We take pride in doing the job properly, maintaining quality and giving customers confidence in the service they receive.
For us, it's about more than fixing a boiler, it's about providing a 5\-star service from start to finish.
On\-Call
You will participate in our winter out\-of\-hours on\-call rota to provide emergency support to customers.
On\-call hours are paid at a fixed fee plus the normal hourly rate, with the rota shared across the engineering team.
Further details of the on\-call arrangements will be discussed during the recruitment process.
Do You Have Passion for Training \& Development?
At Hereford Heating, we are passionate about developing the next generation of heating engineers and investing in apprenticeship training.
If you enjoy sharing your knowledge, supporting others and would like to play a part in training and shaping the engineers of the future, this could be a great opportunity for you.
We believe experienced engineers have a valuable role to play in passing on their skills, knowledge and high standards, helping apprentices build a strong foundation for a successful career in the heating industry.
You don't need to be a qualified trainer — what matters to us is that you are willing to share your experience, support others and take pride in helping someone develop.
Why Join Hereford Heating?
This is an opportunity to join a growing local heating and renewables business where your skills and experience will make a real difference.
You will be part of a team that values quality, customer service, safety and doing things properly, with opportunities to develop your knowledge across modern heating and renewable technologies.
And you won't be on your own.
Our dedicated back\-office team supports our engineers with scheduling, customer communication, parts, job administration and day\-to\-day coordination, allowing you to focus on the technical side of the job and delivering a high standard of workmanship.
Benefits
- Salary starting from £40,000 per year, depending on experience
- Company van provided for work purposes
- Company pension
- Private medical insurance option
- On\-site parking
- Paid on\-call
- Training and development opportunities
- Opportunities to develop renewable heating skills
- Opportunity to support and develop future heating engineers through our apprenticeship programme
Either through Indeed or Please send your CV and a brief covering note explaining your experience and why you feel you would be a good fit for the role.
For further information or to apply, please contact Graham Hughes, Engineering Manager, or Fiona Harper, Customer Service Manager.
Email: info@herefordheating.co.uk or fiona@herefordheating.co.uk
Pay: From £40,000\.00 per year
Benefits:
- Company car
- Company pension
- Employee discount
- On\-site parking
This listing is from Indeed. View original listing ↗