Cafe Manager
Birmingham
Full-time
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Job Summary
We are seeking a dynamic and experienced Cafe Manager to oversee daily operations within our vibrant café environment. The ideal candidate will possess strong leadership skills, a passion for hospitality, and extensive experience in food preparation and service. As a key member of our team, you will ensure exceptional customer experiences, maintain high standards of food safety and quality, and lead a motivated team to achieve operational excellence. This role offers an exciting opportunity for someone with a background in restaurant or hotel management to further develop their career in a fast\-paced setting.
Responsibilities
- Manage daily café operations, including staff scheduling, inventory control, and ensuring smooth service delivery
- Oversee food preparation and cooking processes to maintain quality standards and consistency
- Supervise and motivate team members, fostering a positive working environment centred on teamwork and excellent customer service
- Ensure compliance with food safety regulations and health \& safety standards at all times
- Coordinate with kitchen staff to manage food production efficiently and meet customer demands
- Handle customer enquiries, complaints, and feedback professionally to uphold the café’s reputation
- Implement training programmes for staff on service standards, food safety, and operational procedures
- Monitor sales performance and contribute to strategic planning for business growth
- Proven supervising experience within a restaurant, hotel, or hospitality setting
- Extensive background in food preparation, cooking, and kitchen operations
- Experience in managing teams and leading staff in a busy environment
- Familiarity with food safety regulations and best practices in food production
- Previous barista experience or knowledge of beverage preparation is advantageous
- Strong leadership skills combined with excellent organisational abilities
- Knowledge of hospitality industry standards and customer service excellence
Pay: From £13\.50 per hour
Benefits:
- Discounted or free food
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