Cafe Manager

The Twig is a busy café in the heart of Bibury, offering great coffee, freshly prepared food, homemade cakes and seasonal specials.

The Twig has grown from a small lockdown project into a popular destination for locals and visitors, and we’re now looking for the right person to help us take it to the next stage.

The Opportunity

We’re looking for a Café Manager who enjoys being at the heart of a busy operation and takes pride in getting the details right.

This is a hands\-on role where no two days are quite the same. You’ll be responsible for leading the team, looking after our customers, keeping the café running smoothly and making sure the business performs commercially.

You’ll spend time both leading from the front and getting stuck in — whether that's making coffee during a busy morning, helping prepare food, supporting the team or looking at the numbers behind the business.

Your Responsibilities

• Take overall responsibility for the day\-to\-day running of The Twig


• Lead, motivate and support the café team


• Build effective weekly rotas and manage staffing levels


• Recruit, train and develop team members


• Deliver consistently high standards of customer service


• Maintain excellent coffee and food standards


• Manage stock ordering, stock levels and wastage


• Monitor sales, labour costs and gross profit


• Assist with managing the café's P\&L


• Complete daily admin and cashing up


• Ensure food safety, health \& safety and cleanliness standards are maintained


• Manage busy periods effectively and keep the team motivated


• Help develop seasonal menus, specials and products


• Build relationships with regular customers and create a welcoming atmosphere

What We're Looking For

We’re looking for someone with energy, personality and a genuine passion for hospitality.

You might already be managing a café, or you could be an experienced Assistant Manager or Supervisor who is ready to step up.

You'll need to be:

• Confident and approachable


• A natural team leader


• Highly organised


• Commercially minded


• Comfortable managing people and rotas


• Passionate about food, coffee and customer service


• Able to work calmly and effectively when busy


• Proactive and confident making decisions


• Happy to work hands\-on alongside the team


• Someone who takes pride in their work and wants to make a difference

Experience

Essential:

• At least 2 years' hospitality experience


• Food Safety Level 2

Desirable:

• Previous café, restaurant or deli management experience


• Barista experience


• Experience managing rotas and stock


• Experience with budgets, P\&L or other commercial aspects of hospitality

What We Offer

• Competitive salary


• Sociable working hours


• Barista and coffee training


• Staff discount across all B\&F venues


• A supportive and experienced management team


• The opportunity to have real responsibility and influence


• A great working environment in one of the Cotswolds' most beautiful villages


• Plenty of free coffee!

Job Type: Full\-time

Pay: £32,000\.00\-£35,000\.00 per year

Benefits:

• Discounted or free food


• Employee discount

Ability to commute/relocate:

• Cirencester GL7 5NL: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person

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