Warehouse, Dispatch & Customer Service Assistant – Part-Time

Warehouse, Dispatch \& Customer Service Assistant – Part\-Time

We are an established Edinburgh\-based business looking for an experienced part\-time Warehouse, Dispatch \& Customer Service Assistant to join our small team.

Pay: £12\.71 per hour
Hours: 12 hours per week
Working pattern: Three weekday afternoons, 12:30pm–4:30pm
Job type: Part\-time, Permanent

The Role

This is a varied, hands\-on role involving:

• Picking, packing and dispatching customer orders


• Receiving and organising stock


• Carrying out stock checks


• Preparing and testing equipment prior to dispatch


• Maintaining accurate order records


• Processing and updating customer orders


• Assisting existing customers with order and delivery enquiries by telephone and email


• Supporting the day\-to\-day warehouse and dispatch duties

Applicants must have:

• Previous experience in a warehouse, dispatch, picking and packing, stock control or a similar role


• Good computer skills and the ability to accurately process and update customer orders


• Good customer service and communication skills


• A confident and professional telephone manner


• Strong attention to detail and organisational skills


• The ability to prioritise and manage their own workload


• The confidence and ability to work independently without constant supervision


• A reliable, punctual and dependable approach to work


• The ability to use their own initiative


• The ability to comfortably carry out the physical aspects of a warehouse and dispatch role

The successful candidate must be confident working independently, as they will be responsible for the day\-to\-day warehouse and dispatch duties while working on site.

Their Line Manager will work remotely, with an Area Manager attending the premises as required from day to day. Reliability, initiative and the ability to prioritise and manage workload without constant supervision are therefore essential.

Training

Full training will be provided on our systems, processes, products and equipment.

Pay: £12\.71\-£12\.89 per hour

Expected hours: 12\.0 per week

Benefits:

• Casual dress


• Free parking


• Transport links

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