Travel Consultant

Travel Consultant

Reporting into: Sales Manager

Salary: £22,000 OTE £28,000 \- £30,000

Role Overview:

As a Travel Consultant at Golfbreaks you will have overall responsibility for handling leads from initial enquiry through to booking stage whilst offering specialist knowledge of our products to customers.

Key Responsibilities:

Sales Ability

• Show a thorough understanding of and ability to implement the Golfbreaks sales cycle.


• Use a consultative sales approach and have the ability to correctly question clients on their wants and needs.


• Effectively pitch breaks and packages to clients, highlighting the key USP’s each venue/package offers and relaying to the customer why this is the perfect break for them.


• Use suitable closing skills, showcase a solution\-based mind set and strong objection handling skills to ensure Golfbreaks wins the business over our competitors.


• Demonstrate excellent attention to detail to ensure bookings are made accurately with a seamless handover to our customer service team.

• Understand the key regions and venues within the relevant sector so you are a true product expert that our customers can lean on for market leading advice.


• Show a strong knowledge of all our offers and which venues are best suited to different client types.


• Offer clients a true consultancy/advice service. This includes all logistical elements of the trip including transport to venues and whilst on site.


• Ability to package and build quotes utilising the best rates/offers available at any given time.

• Show a thorough understanding of pipeline management and how to utilise internal system to manage your workload.


• Effectively manage time to ensure all sales leads are given exceptional service levels.


• Have the ability to prioritise what is required to ensure we maximise our conversion rates and work on leads in the right order.


• Maintain high activity levels at all times to ensure our clients receive market leading levels of service.

Communication Skills

• High levels of both written and verbal communication skills are essential.


• The ability to build rapport with a wide range of clients and understanding different personality types.


• Building strong client, venue and internal relationships.

• Must thrive working in a target/sales related environment.


• Have a self\-motivated attitude.


• Show the ability and track record to set goals and achieve these.


• A willingness to learn.


• An interest and passion for sales and the travel industry is essential. Playing golf is an advantage but not a pre\-requisite.

• Well\-being days (half a day each month)


• Employee Assistance Program – 24\-hour confidential helpline


• Opportunity to enrol in our Private Healthcare


• Opportunity to buy up to 5 days additional holiday


• Enhanced Maternity, Paternity, and Adoption Leave


• Perkbox discounts and freebies


• Cycle to work scheme


• EV cars through salary sacrifice


• Free eye tests with Specsavers


• Staff discounts on hotels and golf courses


• Corporate golf membership at two local golf courses for all staff to use


• Exclusive staff discount on Callaway and TravisMathew golf equipment and apparel


• Opportunity for hybrid working

Golfbreaks was formed in 1998 by Chief Executive, Andrew Stanley. We organise an extensive range of golf breaks, holidays, and tournament experiences and so far, have sent over 3 million golfers to more than 2,500 resorts and golf courses worldwide.

With over 25 years’ experience, we are the world’s number 1 rated golf tour operator with over 90,000 5\-star reviews. We are renowned for delivering outstanding choice, value and service, whilst providing the reassurance and security of booking with a fully bonded travel company (both ABTOT and ATOL in the UK).

We have 150\+ staff based at our head office in Windsor, Berkshire – we also have offices in Charleston, South Carolina and Copenhagen, Denmark, from which our North American and Scandinavian operations are run.

*We reserve the right to close this job application earlier than the stated closing date if a sufficient number of applications are received. We encourage applicants to apply as soon as possible.*

*No agencies please.*

Pay: From £22,000\.00 per year

Ability to commute/relocate:

• Windsor, Berkshire: reliably commute or plan to relocate before starting work (required)

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