Third Party Claims Handler
Third Party Claims Handler | Motor Claims Experience | Credit Hire Exposure | Development & Progression
If you’re an experienced claims professional looking for your next step as a Third Party Claims Handler, this role offers the chance to work on varied and complex motor claims where your decisions directly influence outcomes. You’ll join a structured, supportive environment where you can build depth in liability, credit hire, and dispute resolution.
This Third Party Claims Handler position provides exposure to higher-value and more technical files while supporting your long-term development. You’ll have the autonomy to manage your own caseload, with clear support to strengthen your technical expertise and progress within a stable, regulated setting.
Package & Benefits
- Salary £28,000–£33,000 per annum, depending on experience.
- 35-hour working week with flexible working patterns available.
- Increased holiday allowance with service, plus holiday buy and sell scheme.
- Contributory pension scheme and performance-related bonus potential.
- Support towards CII qualification and wider professional development.
- Free on-site parking, cycle to work scheme, and additional wellbeing benefits.
You’ll be joining a well-established general insurance environment with a strong focus on service quality, collaboration, and continuous improvement. The culture is supportive and development-led, with genuine investment in people and long-term career progression within claims handling.
Key Responsibilities
- Manage end-to-end third-party motor and property damage claims within a busy caseload.
- Investigate liability and support decision-making on complex and disputed claims.
- Handle credit hire claims including validation, negotiation, and cost control activity.
- Liaise professionally with insurers, solicitors, and external stakeholders throughout the claims lifecycle.
- Minimum 2 years’ experience in motor claims, ideally within a third-party environment.
- Strong understanding of liability assessment and claims negotiation.
- Working towards or willing to complete CII qualification with employer support.
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