via reed · 27 May 2026 ·10 days ago

Tenancy Manager

GCB Recruitment
Bury St. Edmunds Full-time GBP 25,000 – 27,000
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Are you highly organised, customer-focused and looking to build a long-term career within the property industry?

Our client, a successful and rapidly growing independent Estate Agency covering West Suffolk and North Essex, is looking to recruit a proactive and detail-oriented Tenancy Manager to join their expanding team based in Bury St Edmunds.

This is an excellent opportunity for someone with strong administration and customer service skills who enjoys problem-solving and thrives in a fast-paced environment.

As Tenancy Manager, you will be responsible for managing tenancy-related matters from start to finish, ensuring both Landlords and Tenants receive an exceptional level of service throughout the tenancy lifecycle.

As a Tenancy Manager, you will be offered:

  • £25,000 - £27,000

  • Additional commission opportunities

  • Free parking

  • Mileage paid

  • Genuine career progression within a growing business

  • Full training provided

  • Friendly, supportive working environment

  • Company events

  • Time off in lieu for Saturday rota

Duties of a Tenancy Manager will include:
  • Managing Landlord and Tenant queries

  • Handling tenancy renewals and terminations

  • Updating tenancy documentation and compliance records

  • Managing maintenance issues and liaising with contractors

  • Negotiating deposit returns

  • Dealing with rent arrears

  • Ensuring all issues are resolved efficiently and professionally

  • Maintaining strong communication with clients at all times

Tenancy Manager requirements:
  • Previous property management or lettings administration experience preferred

  • Strong organisational skills and excellent attention to detail

  • Professional and confident communicator

  • Positive and customer-focused approach

  • Ability to manage workload independently

  • Understanding of lettings legislation/compliance advantageous

  • Full UK driving licence essential

  • Use of own vehicle required occasionally

This listing is from reed. View original listing ↗

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