Technical Support Apprentice

Orbits IT are recruiting for an IT Apprentice to join our busy South Wales office in Barry, South Wales

Learn the skills you need to forge a career in IT. Experience a busy helpdesk environment, work with engineers to build servers, networks and cloud solutions, enjoy accredited training and lots of on the job training.

The main duties will be:

• Primary contact for all customer support calls and emails


• Customer support and troubleshooting 1st line


• Assisting with client and internal projects


• Undertake general admin duties


• Assist in other aspects of business where necessary

Desired Skills

• Excellent telephone manner


• Strong customer focus


• Ability to work well within a team environment


• Keen to develop and progress


• Strong verbal and written communication skills


• Customer Service experience

Successful applicants will:

• Have grade C/4 or above in English and maths GCSE (or equivalent), or Functional Skills Level 2

Benefits

• Company pension


• On\-site parking


• Gym Membeship


• Private Healthcare


• Home Broadband


• Staff Rewards Program

Schedule

• Monday to Friday


• Expected 37\.5 Hours per Week

Location

• Barry, South Wales

Job Types: Full\-time, Apprenticeship

Pay: From £8\.50 per hour

Benefits:

• Additional leave


• Company events


• Company pension


• Cycle to work scheme


• Employee discount


• Gym membership


• Health \& wellbeing programme


• On\-site parking


• Private dental insurance


• Private medical insurance


• Store discount

Work Location: In person

This listing is from indeed. View original listing ↗