Technical Sales Engineer - Doors

THIS JOB IS NOT SUITABLE FOR SOFTWARE SUPPORT PERSONNEL

Job Purpose

The Field\-Based Sales Engineer will provide technical support to BMP Doors UK trade partners, installers and the internal sales and office teams.

The role will be primarily field\-based and will involve attending customer sites to assist with technical difficulties, fault finding, diagnostics, commissioning and installation support. The successful candidate will also provide telephone and remote technical assistance to customers and the office team.

Working closely with the sales team, the role will help identify technical solutions for customers, support the successful installation and operation of BMP Doors products, and help develop new and existing business opportunities.

The role will also be responsible for preparing parts requirements and quotations, liaising with the factory to order components, and ensuring customers receive the correct technical support and replacement parts.

Key Responsibilities

• Customer Technical Support


• Installation \& Site Support


• Fault Finding \& Technical Diagnostics


• Sales Team Support


• Parts \& Technical Quotations


• Office \& Telephone Technical Support

Skills \& Experience

Essential

• Previous experience in a technical, engineering, installation or field service role.


• Strong fault\-finding and problem\-solving ability.


• Good mechanical and electrical understanding.


• Ability to read and understand technical drawings and wiring diagrams.


• Confident communicating with customers both face\-to\-face and by telephone.


• Ability to work independently and manage a field\-based workload.


• Good organisational and time\-management skills.


• Full UK driving licence.


• Willingness to travel throughout the UK and stay away from home when required.

Desirable

• Experience with industrial high speed doors, automated doors, or similar products.


• Experience with electrical control panels and motor/control systems.


• Experience in installation, commissioning or field service.


• Experience dealing with B2B customers and installation companies.


• Experience preparing quotations or identifying spare parts.


• Knowledge of relevant industrial door, machinery or electrical safety requirements.

Personal Attributes

The successful candidate will be:

• Customer focused – committed to resolving problems and providing excellent service.


• Practical – able to diagnose problems and find workable solutions.


• Technically minded – ability to provide mechanical, and electrical solutions.


• Professional – able to represent BMP Doors UK positively in front of customers.


• Commercially aware – able to recognise opportunities to support sales and grow the business.


• Self\-motivated – capable of working independently while keeping the office informed.

Pay: £40,000\.00\-£45,000\.00 per year

Benefits:

• Company car


• Company pension


• Free parking


• On\-site parking


• Private medical insurance


• Sick pay

Application question(s):

• Work in Commercial Door Installation


• Sponsorship is not Available for this position

Experience:

• Field Based Technical Sales: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person

This listing is from Indeed. View original listing ↗