via indeed · 3 July 2026 ·2 days ago

Spa Assistant Manager

Royal Marine Hotel
Dún Laoghaire Full-time
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We are seeking a passionate and experienced Assistant Spa Manager to support the Spa and Health Club Manager in the smooth and successful running of our spa operations. This is a dynamic, hands\-on role that blends leadership responsibilities with active treatment delivery. The successful candidate will be expected to perform spa treatments at least two days per week, ensuring a consistent and high\-quality guest experience.

Key Responsibilities:

  • Lead, inspire, and support the spa team to deliver outstanding service and memorable guest experiences.

  • Perform a range of spa treatments (including massage, facials and nail services) a minimum of two days per week.

  • Assist in the daily management of spa operations, including scheduling, stock control, and budget oversight.

  • Uphold and promote the highest standards of professionalism, hygiene, and customer care.

  • Support recruitment, onboarding, training, and performance management of spa staff.

  • Ensure full compliance with health, safety, and licensing regulations.

  • Collaborate with other departments to enhance guest experience and operational efficiency.

  • Drive treatment and retail sales, consistently meeting or exceeding targets.

  • Handle guest feedback with professionalism and a solution\-focused approach.

  • Maintain accurate records and reporting through spa software systems.

  • Contribute to service innovation and continuous improvement initiatives.

Ideal Candidate Profile:
  • Qualified and experienced spa therapist with a proven track record in a 4\-star or luxury spa environment.

  • Confident in delivering a wide range of treatments.

  • Previous supervisory or team leadership experience.

  • Familiarity with VOYA and Yonka product ranges is advantageous but not essential.

  • Experience with HotSoft and/or Phorest spa software is preferred.

  • Demonstrated success in driving retail and treatment sales.

  • Strong interpersonal, leadership, and organisational skills.

  • Passionate about wellness and committed to delivering exceptional guest service.

In return, we also offer excellent employee benefits, including:
  • Staff Discounts on accommodation in our Sister Properties

  • Complementary Health Club and Pool Membership

  • Discounted Spa treatments \& Products

  • Bike to work scheme

  • Free parking

  • Meals during shifts \& Healthy Snacks

  • Achievers of the Month/Year

  • Employee Referral Bonus

This listing is from indeed. View original listing ↗

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