Showroom Display Technician & Service Engineer (Southeast)
Company Introduction:
Flova UK Limited is a leading manufacturer of high\-quality taps, showers \& bathroom accessories, renowned for combining cutting\-edge design with advanced technology. We are dedicated to delivering products that offer exceptional performance and style. With a strong footprint in the UK market, our commitment lies in offering outstanding customer service and driving continued growth and innovation.
Job Overview:
We are seeking a motivated, enthusiastic and skilled individual to cover service calls and assist in the constructing and fitting of retail showroom displays across the Southeast.
The Showroom Display Technician \& Service Engineer is responsible for building and fitting showroom displays for our customer’s showrooms.
They will also be a support for the Customer Service team for any plumbing and installation enquiries. As the Service Engineer, you will be required to make site\-visits upon request from the Customer Service team.
Both aspects of the role are an essential part for us to deliver exceptional Customer Service across the whole business.
Key Responsibilities:
- Provide accurate information about products, services, and company policies.
- Ensure a professional and personable attitude towards our customers and end users
- Visit end users for site\-visits to troubleshoot or repair existing products.
- Approach every visit and communication with the upmost care to ensure maintenance with our customers.
- Have a strong understanding and practical plumbing ability.
- Assemble our bespoke retails display board solutions per customer.
- Visiting and installing these displays per request.
- Manage and build exhibition installations
- Proven track record in carpentry or shopfitting.
- Experience/qualification within the plumbing industry.
- Well organised with good communication skills with customers and colleagues.
- Motivated, dedicated and reliable.
- Attention to detail.
- Valid driver’s license and willingness to travel daily.
- Ability to be flexible with travel and be available for exhibitions.
- Competitive salary based on experience.
- Company Vehicle and specialist tools provided.
- 25 days annual leave, excluding bank holidays.
- Pension scheme.
- Ongoing professional development and career progression opportunities.
- Supportive and dynamic work environment.
- 08:30 – 17:00, Monday – Friday with a 30 minute lunch break.
- A very flexible approach to these hours is required to ensure all tasks and projects are completed and customer communication has been actioned.
Interested candidates are invited to submit their CV and a cover letter is preferred, outlining their suitability for the role.
Applications will be reviewed on a rolling basis, so early submission is encouraged.
Job Types: Full\-time, Permanent
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- On\-site parking
- GCSE or equivalent (preferred)
- Carpentry: 1 year (preferred)
- Shop Fitting: 1 year (preferred)
- Plumbing: 1 year (required)
- Driver's License (required)
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