SeniorTechnical Support Manager
CFMoto Technical Support Operations Ltd
Cambridge
Full-time
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Company Overview:
CFMoto Technical Support Operations Ltd provides technical support, operational assistance, and technology service solutions for commercial and enterprise clients.
Why Work With Us:
- Work with a growing technology\-focused support company
- Collaborative and professional work environment
- Opportunities for leadership growth and career development
We are seeking a Senior Technical Support Manager to oversee technical support operations, manage service teams, and ensure efficient issue resolution across business systems. The role includes workflow optimization, escalation management, and service performance monitoring.
Requirements:
- Experience in technical support or IT operations management
- Strong troubleshooting and leadership skills
- Knowledge of technical support systems and service operations
- Degree in Information Technology, Computer Science, or related field preferred
Benefits:
- Company events
- Company pension
- Free fitness classes
- Free parking
- On\-site parking
- Paid volunteer time
- Shuttle service provided
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