Senior IBM i (AS400) Support Engineer

Location \& Work Model

• Location: Barcelona,Spain


• Work Model:


• 3 days onsite (mandatory) C/ Cobalt 95 \| 08907 L'Hospitalet de Llobregat \| Barcelona


• Up to 2 days remote (flexible)

• Application Support \& Maintenance


• Provide hands\-on support for IBM i (AS400\) ERP system


• Handle day\-to\-day maintenance activities and minor enhancements


• Investigate and resolve system issues, blocks, and performance\-related challenges


• Ensure system stability during the migration phase


• User Support (Level 1 / Level 2\)


• Act as a primary point of contact for business users


• Resolve day\-to\-day issues such as:


• Access rights / permissions


• Password resets


• Functional queries


• System errors or transactions failing


• Provide quick turnaround on operational requests


• Collaboration with ERP Manager


• Work closely with the internal ERP Manager


• Support and offload routine operational workload


• Assist in knowledge continuity and documentation


• Transition Support


• Support the parallel run of AS400 during ERP migration


• Assist in knowledge transfer and system understanding


• Contribute to smooth transition without disrupting business operations

Core Technical Skills

• Strong experience in IBM i (AS400\)


• Proficiency in:


• RPG (preferably RPGLE / ILE)


• COBOL (nice to have)


• Strong understanding of:


• System operations


• Batch processes


• User management

• 5\+ years of hands\-on IBM i / AS400 experience


• Experience in ERP support environments


• Experience with maintenance/support\-heavy roles (vs. pure development)

• Exposure to:


• File transfers (FTP / secure FTP)


• Basic integrations (not mandatory)

Ubicación del trabajo: Teletrabajo híbrido en Barcelona, Barcelona provincia (Barcelona, Barcelona)

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