Salesforce Delivery Manager (Delivery Manager I)

ID: 59469
1 Opening
Nottingham

Role description

Location: \[Nottingham/ UK – Hybrid, 3 days work from client office]

Employment Type: \[FTC / Contract inside IR35/Permanent]

Immediate Candidates only preferred

Applicants must be legally authorized to work in the United Kingdom without the need for current or future visa sponsorship

We are seeking an experienced Salesforce Delivery Manager to lead the end\-to\-end delivery of one of our client’s large\-scale digital re\-platform initiative. This role is accountable for overseeing design, build, and test activities across the Salesforce ecosystem and its integrations with internal and third\-party platforms.

You will play a critical leadership role in driving delivery across multiple teams, ensuring alignment, quality outcomes, and successful execution to fixed timelines.

Key Responsibilities

• Own end\-to\-end delivery of design, build, and test phases for Salesforce\-based Customer and Loyalty solutions.


• Lead delivery across Salesforce platform and integrated systems, ensuring seamless interaction with internal and third\-party platforms.


• Manage and coordinate multiple agile delivery squads (5–6\) working in a SAFe/Scrum model alongside cross\-platform internal teams operating in waterfall, hybrid, and agile environments


• Collaborate closely with key stakeholders including:Lead Product Manager,Solution Architect,Release Train Engineer,UI/UX Leadto define, plan, and deliver business\-critical applications.


• Drive delivery planning, execution, governance, and risk management to ensure adherence to timelines and quality standards.


• Align delivery across onshore/offshore teams and vendor partners, ensuring effective communication and collaboration.


• Resolve delivery challenges, remove blockers, and ensure optimal decision\-making across stakeholder groups.


• Foster strong team dynamics and influence stakeholders to achieve successful outcomes in a fast\-paced environment.

• Proven experience in Delivery Management within complex, enterprise\-scale digital transformation programs.


• Strong background in Salesforce delivery (design/build/test lifecycle).


• Experience managing multi\-vendor and multi\-team delivery environments.


• Deep understanding of Agile methodologies (Scrum, SAFe) with exposure to hybrid and waterfall models.


• Excellent stakeholder and communication management skills.


• Strong problem\-solving ability, with the confidence to handle competing priorities and strong stakeholder personalities.


• Demonstrated ability to deliver to fixed timelines with energy, drive, and accountability.

• Delivery Management


• Communication \& Stakeholder Management


• Agile Delivery (Scrum / SAFe)


• Salesforce Platform Delivery


• Team Leadership \& Vendor Management


• Problem Solving \& Decision Making

• Experience in Retail / Customer platforms / Loyalty systems


• Exposure to large\-scale re\-platform or digital transformation programmes


• Certifications (e.g., SAFe Agilist, Scrum, PRINCE2\)

Skills

delivery management,communications management,agile delivery,salesforce,

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future\-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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