Sales Support Team Member
Porta Romana is a privately owned English company, based in Farnham, Surrey. Our brand is synonymous with luxury lighting and furniture products supplying many of the most prestigious hotel, yachts, and residential projects around the world.
Based in our Farnham, Head Office we are currently looking for a suitable candidate, with a keen interest in Interior Design and the creative industries to join our busy and dynamic Customer Support Team.
What you’ll do:
· Account handler to our worldwide partners
\- Build strong relationships with our clients
· Handle inbound sales and customer service enquiries
· Use our CRM System to record activity and process sales orders
· Work closely with other departments to provide feedback and ideas
· Attend and contribute to regular team meetings
· Perform any other duties that may reasonably be required by the Manager
What you’ll need:
· Superb communication skills with a confident, friendly telephone manner
· Exceptional attention to detail and organisational skills
· Proactive 'can\-do' attitude with the ability to multitask and manage conflicting priorities
· Proficiency in the use of Microsoft packages and CRM software such as Syspro and Salesforce
·Previous office based Customer Service experience
Employer: Porta Romana Limited
Hours: Monday to Friday, 9am to 5pm (part time hours considered)
Place of work: Northbrook Business Park, Farnham, Surrey GU10 5EU
Reporting to: Sales and Logistics Manager
Job Types: Full\-time, Part\-time, Contract
Pay: £26,436\.00 per year
Benefits:
- Bike to work scheme
- Casual dress
- Company pension
- On\-site parking
- Farnham GU10 5EU: reliably commute or plan to relocate before starting work (required)
- Do you have experience of using CRM software
- Do you have an interest in Interior Design and/or the Creative Industries?
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