Sales Learning & Enablement Lead
OVERALL SUMMARY
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.
Join Close Brothers Motor Finance Team where you will be responsible for designing and delivering the sales capability strategy across the organisation, ensuring sales teams are equipped with the knowledge, skills, tools, and confidence to perform at their highest level. Working as part of the Sale Optimisation team our ideal team member will have previous experience in Sales Enablement, Sales Training, or Commercial Capability Development with excellent stakeholder management skills.
RESPONSIBILITIES
- Design, maintain and deliver the annual sales learning and enablement roadmap aligned to business objectives and financial year priorities.
- Develop structured learning pathways for different sales roles and career stages.
- Build and manage a scalable sales curriculum covering onboarding, technical knowledge, value proposition articulation, consultative selling, and sales competency frameworks
- Design, maintain and deliver clear training pillars for the sales organisation, against our defined capability framework and four pillar proposition
- Own and continuously improve/deliver the end\-to\-end sales induction programme for new starters.
- Ensure onboarding accelerates time\-to\-productivity and embeds core company knowledge, sales methodology, and cultural expectations.
- Partner with sales leaders to support role\-specific onboarding needs.
- Define and maintain sales competency models across teams and levels.
- Assess capability gaps and design targeted development interventions.
- Support managers with coaching frameworks and reinforcement tools to embed learning.
- Develop training that ensures sales teams deeply understand and can confidently articulate the company’s value proposition.
- Translate product, market, and customer insights into effective sales learning content.
- Partner with product, marketing, and leadership teams to ensure messaging remains relevant and competitive.
- Define success metrics for enablement initiatives, including adoption, learner engagement, competency progression, and business impact.
- Gather feedback and performance insights to continuously improve programmes.
- Report on enablement effectiveness to the Head of Sales Optimisation and senior stakeholders.
- Proven experience in Sales Enablement, Sales Training, or Commercial Capability Development.
- Experience designing and implementing structured sales learning programmes and curricula.
- Strong understanding of sales methodologies, competency frameworks, and adult learning principles.
- Experience leading onboarding and induction programmes.
- Ability to translate complex value propositions into compelling sales enablement content.
- Strong facilitation and presentation skills.
- Experience measuring training effectiveness and linking enablement to commercial outcomes.
- Stakeholder management and cross\-functional collaboration skills.
- Experience within financial services or regulated commercial environments is highly desirable.
- Demonstratable evidence of accreditation in a training or coaching environment
ABOUT US
At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.
Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250\.
To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers
To find out more about life at Close Brothers:
https://www.closebrothers.com/life\-close\-brothers\#374017299\-899295541
To find out more about our benefits:
https://www.closebrothers.com/employee\-benefits
To find out more about our commitment to creating an inclusive environment:
Our Responsibility \- Diversity and inclusion ¦ Close Brothers Group
At Close Brothers Group, we are all connected by our mission to be the best place in the UK for wealth professionals and their clients.
We believe that everyone should think ahead, have a financial plan and invest wisely. Our clients are professionals, business owners, individuals, charities, families, and employers, who rely on our clear financial advice and investment management services to preserve and grow their long\-term savings and investments.
We are a team of about 900 people based in 15 offices across the UK. Our geographic footprint means we can combine a local approach with face\-to\-face services to enable strong, long\-term relationships with our clients.
Sustainability is fundamental to our purpose and we have a responsibility to help address the social, economic and environmental challenges facing our business, colleagues and clients. We strive to do the right thing and are dedicated to helping the charities that matter most to our people.
Our vision is to develop an open and inclusive company that ensures everyone is valued, respected and included, so that in years to come our business will represent a diverse and inclusive workforce from the top down.
We look to recruit individuals from all different backgrounds. If this job is of interest to you but you do not meet every criteria then we encourage you still to apply as we are open to providing training opportunities. As an early adopter of hybrid working we are open to discussing all types of flexible working options, helping you to balance your work and home life.
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