Sales & Customer Service Administrator (Maternity contract)

The Company

Marco Beverage Systems, a Middleby Company, designs and manufactures innovative, energy\-efficient beverage dispense solutions used by some of the world’s biggest names in coffee, foodservice, and hospitality. Our equipment can be found in coffee shops, offices, hotels, convenience stores, and restaurants across the globe.

With over 45 years of industry leadership, our success is driven by a passion for innovation, design, and sustainability. Our purpose is simple yet ambitious: “Re\-imagine Beverage Excellence Everywhere.” We live this purpose through curiosity, collaboration, and open\-minded creativity.

Marco is proud to be a certified B Corp; a global community of companies committed to the highest standards of social and environmental impact. We take pride in maintaining strong ESG standards across our people, environment, operations, and community.

The position is a fixed purpose contract to cover maternity leave and will end when the employee returns from maternity leave. The role will be based in the Dublin office supporting the Sales Admin Team with order entry and customer support

Responsibilities and Duties:

· Process Customers orders in a professional and efficient manner.

· Support and resolve customer queries in a professional and timely manner.

Administration:

· Processing Quotations / Orders/ Order Acknowledgements correctly and in a timely manner

· Advising production of conversions/new builds and advising lead times to customers

· Process Invoices a daily basis and ensure EOM is closed timely

· Updating customer records

· Review of customer accounts and their outstanding orders

· Review of stock levels to meet customers’ orders on a weekly basis

· Providing support and information to Sales Area Managers on accounts where required

· Generate appropriate paperwork for Export customers / orders

Skills/Personal Attributes

• A professional, self\-driven, efficient, and ambitious person would suit this role.


• A pleasant and helpful manner in dealing with customers over the phone or in face\-to face meetings is essential.


• Ability to multi\-task is essential.


• Effective office, time management, and organizational skills is required.


• Ability to work on ones owns initiative and as part of a team is essential.

• This role ideally suits a candidate with a good working knowledge of Microsoft applications: Outlook, Excel, Microsoft Word.

Work Location: In person

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