Sales and patient co-ordinator

Job Summary:

The Sales and Patient Coordinator serves as a key liaison between patients and the healthcare/service team. This role is responsible for driving sales, enhancing patient experience, and ensuring smooth coordination from initial inquiry to post\-treatment follow\-up. The ideal candidate combines strong interpersonal and communication skills with a proactive, service\-driven approach to help patients feel informed, supported, and confident in their care journey.

Key Responsibilities:

Sales Responsibilities:

• Promote clinic services and convert inquiries into appointments and sales.


• Understand treatment plans, products, and pricing to confidently present and explain them to patients.


• Meet or exceed monthly sales targets and KPIs.


• Upsell or cross\-sell relevant services based on patient needs.


• Maintain accurate sales records and patient information using CRM or clinic management software.

• Welcome patients, answer queries, and guide them through the treatment process.


• Schedule appointments and follow up on consultations, procedures, and aftercare.


• Coordinate with medical professionals and admin staff to ensure timely service delivery.


• Assist with patient registration, documentation, and consent forms.


• Address and resolve patient concerns or escalate appropriately.

• Maintain updated patient files, treatment records, and payment statuses.


• Generate daily/weekly reports on sales performance and patient engagement.


• Handle invoicing, billing, and payment collection when required.


• Ensure compliance with patient confidentiality and data protection policies.

Pay: From £15\.00 per hour

Work Location: In person

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