Room Attendant

Job Ref: FOC2224Branch: Polo Club HotelLocation: Dallas Burston Polo Club, SouthamSalary/Benefits: Very Competitive SalaryContract type: PermanentHours: Part TimeHours per week: 0Posted date: 20/05/2026Closing date: 21/06/2026 Who are we

Newly opening Polo Club Hotel is an exquisite destination of 600 acres nestled in the heart of Warwickshire, offering a unique blend of luxury, leisure, and equestrian excellence. With state\-of\-the\-art facilities, including world\-class polo grounds overlooked by a 41\-bedroom luxurious hotel, and top\-tier dining options, we strive to provide an unparalleled experience for our guests.

Role Responsibilities

The successful candidate will have a hard working attitude, work well as part of a team and on their own. They will have great attention to detail and take pride in a job well done. Will understand the importance that housekeeping play in the hotel function, and will be able to provide excellent standards of cleanliness and bedroom set up.

• To ensure standards of cleanliness, hygiene and tidiness are maintained in all areas; bedrooms, corridors, function rooms and public areas.


• You’ll support the Assistant/Head Housekeeper in the daily cleaning of assigned rooms, bathrooms and public areas to ensure they meet the highest standards.


• Report any maintenance issues to Maintenance/Engineering Department and follow up to ensure that the faults are rectified efficiently.


• You’ll need to have a positive approach to our guests, anticipating their needs wherever possible and to react to these to enhance customer satisfaction.


• You’ll ensure any guest property left behind is logged and stored in a secure location for lost property. Resolving any guest problems or complaints when possible and ensuring management are kept informed.


• Must attend all HS, Fire and Food Safety Training as directed by designated Line Manager.


• Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role.


• To complete any other reasonable tasks as requested by your Line Manager.

Key Requirements

If you are looking for a new challenge within a fast paced friendly environment, we would love to hear from you. You will:

• Display excellent standards of cleanliness


• Be a team player, by supporting your colleagues


• Work well under pressure


• Be courteous and welcoming to all guests you meet

Benefits

• Competitive salary


• Excellent on\-going support, training and development


• 28 days holiday including Bank Holidays per annum


• Stakeholder Pension entitlement


• Discounted hotel room rates for you, your friends and family


• On\-going incentives and rewards


• Opportunities for professional growth and development

Award winning events venue nestled in the Warwickshire Countryside, offering guests a choice of four stunning venues across our 600\-acre site.

We host an array of polo and equestrian sporting events throughout the year.

Our venue is a real hive of activity in the equestrian sporting arena and everyone is welcome to come and spectate at all of our events.

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