Retail Logistics Team Lead

Retail Logistics Team Lead
Salary: £22,943 per annum (WTE £28,698 based on 40 hours a week)
Hours: 32 hours per week – worked over 4 days, Monday to Saturday on a rotation basis
Location: Farnborough Donation Centre

Are you looking for a job where you can make a real difference? Phyllis Tuckwell’s shops are run by a wonderful and dedicated team of staff and volunteers.

An opportunity has arisen to recruit an experienced Logistics Team Lead to help run our highly successful and extremely busy logistics team based in Farnborough.

About You

A successful Retail Logistics Team Lead will have:

• Previous experience in managing or supervising a team, ideally within a logistics environment managing drivers and volunteers


• Good IT skills and open to introducing new solution\-based technology


• Full Driving Licence with some experience of driving a Luton van or similar size vehicle


• A good knowledge or the local area


• H\&S knowledge for a working van fleet of 6 vehicles, including maintenance and vehicle checks


• The required skills to ensure that the logistics operation runs smoothly and delivers customer satisfaction


• Great organisational skills with the ability to plan routes, maximise resources and manage expenditure


• Exceptional customer service and be inspired to support our patients and their loved ones


• Excellent interpersonal and communication skills with previous customer service experience and working within a team


• The capability to work independently and as part of a busy team


• The ability to be able to lift, sort and move donated items, including furniture

For a full list of essential requirements, please refer to the job description and person specification document.

About Us

We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North\-East Hampshire.

Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our Retail team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients.

The impact of our services on the lives of our patients and their families can be read about here:

https://www.pth.org.uk/our\-care/helpful\-information/patient\-stories/

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays


• Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7\.5%)


• Health Cash Plan Scheme


• Employee Assistance Programme


• Staff Benefit Scheme


• Blue Light Discount Card

Excellent Career Development

• Skill Development and Training


• Internal Mobility and Career Progression


• Upskilling


• Apprenticeships


• Coaching


• Diverse Training Courses

A Great Place to Work

• Equal Opportunities employer


• Flexible hours and flexible working


• Supportive colleagues


• 97% of our staff are proud to work for Phyllis Tuckwell\*

\*Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role please contact Cheryl Morley on cheryl.morley@pth.org.uk or phone 07469150599\. If you are unable to apply on\-line or have any questions about the recruitment process, contact HR on 01252 729408 or email: recruitment@pth.org.uk.

Please do not apply on Indeed, instead, apply on the Phyllis Tuckwell website by clicking on the following link \- https://phyllistuckwellhospice.ciphr\-irecruit.com/applicants/vacancy/4008/Retail\-Logistics\-Team\-Lead?\&from\=recruiter\&m\=3

Closing date for receipt of applications: Sunday 23rd September 2026\.

Interviews to be held Thursday 1st October and Friday 2nd October 2026\.

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.

NO MEDIA OR AGENCIES

PREVIOUS APPLICANTS NEED NOT APPLY

Pay: £22,943\.00 per year

Benefits:

• Company events


• Company pension


• Free parking


• On\-site parking

Work Location: In person

This listing is from Indeed. View original listing ↗