Restaurant Manager

Suburb is thrilled to announce the upcoming opening of its first bar \& restaurant in Meadowhall, Sheffield, and we’re looking for a motivated and skilled Restaurant Manager who will oversee the daily operations of the restaurant to join our team.

Key Responsibilities:

• Oversees daily front of house and back of house operations


• Supervise and co\-ordinate the activities of staff to ensure efficient operations


• Train and mentor new employees providing guidance on job duties and company policies


• Ensure all employees follow company policies and procedures


• Monitor food service and production processes to ensure quality and assurance


• Maintain cleanliness and organisation of all areas


• Enforce health and safety practices, sanitation standards and safe food handling procedures


• Address customer concerns or complaints promptly and professionally


• Manage all bookings and enquiries via telephone, email and online platform and deliveries


• Order supplies, manage inventory levels and liaise with vendors


• Set budgets and manage payroll


• Create staff rotas

General:

• Have a flexible approach to working hours and duties


• Act as an ambassador for the company and present a professional image at all times


• Treat customers and colleagues fairly and with respect, value the diversity of others and work proactively to overcome communication barriers


• Adhere to safe working practices and to the health and safety policy and procedures and food safety


• Provide highest standard of customer service


• Promote, communicate and support the company’s vision and values to all


• Follow the company’s policies such as race and disability and equal opportunities to provide a consistent and excellent service


• You may also be requested to carry out other non\-specific duties reasonably required for the success of the business as a whole

Required Experience and Skills:

• Previous managing experience


• Previous experience in customer service or hospitality industry


• Excellent organisational skills


• Excellent team management skills


• Excellent communication and interpersonal skills to effectively deal with a wide range of customers


• Excellent leadership skills


• Excellent ability to use own initiative


• Ability to lead a team and motivate staff


• Understanding of business management


• Ability to handle high\-pressure situations and resolve issues promptly

What we could offer you:

In the event you are successful, you will receive a range of benefits including:

• 28 days (pro rata) paid holiday in each holiday year, which runs from 1 January to 31 December – this includes bank and public holidays, with the opportunity to request unpaid additional leave if you so require it


• On\-site parking – designated staff parking


• We’re committed to being a diverse and inclusive workplace where all our employees can flourish


• Promotion to worthy candidates to higher positions based on their performance

If you are successful in gaining the vacant position with us, your hours of work are:

• See our shift rota


• You may be required to work additional hours, if and when required

Salary:

£13\.50 \- £15\.00 per hour, depending on experience

The Process:

Your application will be considered for the role of Restaurant Manager.

We require from you:

• Your CV


• Your covering letter setting out why we should employ you


• if short listed, the interview


• Final stage – at which a decision will be made as to whether or not you are successful

We reserve the right to carry out an appropriate screening process about you as a candidate, in order to assess your suitability for the role.

Pay: From £15\.00 per hour

Work Location: In person

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