RESTAURANT MANAGER / HEAD WAITER

RESTAURANT MANAGER / HEAD WAITER \- The Radhuni \| Loanhead, Midlothian

Exceptional hospitality. Confident leadership. A passion for service.

The Radhuni is seeking an experienced Restaurant Manager or accomplished Head Waiter with the confidence, attention to detail and practical ability to lead a busy restaurant floor.

Our family\-run, award\-winning restaurant combines outstanding food with warm, polished and personal service. We are looking for someone who takes pride in those standards and delivers them consistently—even during the busiest service.

This is a hands\-on role requiring confident management of dine\-in, delivery and collection services simultaneously. You must be comfortable serving guests, leading colleagues and taking responsibility for the smooth running of the whole operation.

The role

• Lead from the restaurant floor, anticipating guests’ needs and stepping in wherever colleagues require support.


• Deliver an exceptional guest experience, from a warm welcome and thoughtful menu introduction to personalised table checks and a memorable farewell.


• Develop excellent knowledge of our food, drinks, ingredients and allergens, ensuring dietary requirements are accurately recorded and communicated.


• Coordinate bookings, seating and table timings, maintaining accuracy and composure during busy periods.


• Manage delivery and collection alongside dine\-in service, coordinating telephone and online orders, kitchen preparation, packing checks, collection times and delivery drivers. Maintain order accuracy, food quality and timely service across all areas.


• Take ownership of day\-to\-day operations and problem\-solving, resolving routine issues independently without constant supervision or intervention from the Operations Director. Keep them appropriately informed and escalate significant matters promptly, with a clear explanation and proposed solution.


• Brief, delegate, train and support the team, checking that tasks are completed to the required standard.


• Handle complaints professionally, taking ownership and following through to a resolution.


• Maintain high standards of presentation, cleanliness, stock control, operational records, and opening and closing procedures.


• Support sales through informed recommendations and genuine guest relationships.


• Follow through on management instructions and uphold agreed procedures consistently.

Who we are looking for

You may already be a Restaurant Manager or an experienced Head Waiter ready for greater responsibility. Your ability, attitude and service standards matter more than your current title.

You will bring:

• Proven experience in a busy restaurant, including coordinating dine\-in service with takeaway, collection and delivery orders.


• The ability to remain calm, courteous and effective under pressure, prioritising competing demands without allowing standards to slip.


• Strong practical table\-service skills and the confidence to take charge of the floor.


• A natural understanding of hospitality, making every guest feel recognised and well looked after.


• Clear communication and a respectful, fair approach to leading colleagues.


• Initiative, sound judgement and the discipline to complete tasks without repeated reminders.


• A willingness to learn our standards, accept feedback and develop yourself and others.


• Availability for shifts including evenings, weekends and public holidays.

Experience in fine dining, AA Rosette or Michelin\-standard environments would be particularly welcome.

What you can expect

An important role within an established, award\-winning restaurant, working closely with the owners and kitchen leadership, with structured training in our service and management standards.

Visa sponsorship may be considered for exceptional candidates, subject to the role and applicant meeting the applicable sponsorship and immigration requirements.

To apply

Send your CV and a brief covering message to \[info@theradhuni.co.uk], for the attention of Habibur Khan, Managing Partner. Tell us about your experience managing a busy restaurant service alongside delivery and collection orders, and what exceptional hospitality means to you.

Benefits:

• Company events


• Discounted or free food


• Free parking

Work Location: In person

This listing is from Indeed. View original listing ↗