Receptionist and Administration Officer

Key Purpose:
To be the first point of contact for students, parents, and visitors while

upholding the school’s safeguarding procedures. To be responsible for the

school’s Reception area and to provide effective and efficient support to the

Administration Team.

Duties \& Responsibilities:
The role involves the following tasks and responsibilities (this is not an exhaustive list):

Reception Duties:

• Greet and welcome students, parents and visitors in a friendly and professional manner


• Maintain a professional reception and waiting area, ensuring it reflects the ethos and standards of the school


• Oversee the use of the staff, student and visitor signing in system


• Issue visitor lanyards in accordance with Safeguarding Procedure and ensure appropriate supervision is in place, as required


• Manage arrivals to the school gates (car park and pedestrian)


• Answer, screen and direct incoming calls


• Provide accurate information to parents and the public about school procedures


• Maintain the school’s Office inbox, responding to general enquiries and directing mail to relevant staff


• Manage students arriving late or leaving early, ensuring safeguarding and signing in/out processes are followed


• Update the Visitor Diary, preparing for scheduled visits in advance, reserving parking and collaborating with the Estates Team with visitor requirements


• Act as a point of contact for parents, forwarding messages to staff and students as necessary


• Provide first\-line support for student enquiries and direct them appropriately


• Liaise with the School Wardens to ensure deliveries are collected efficiently

• Work closely with the school’s Pastoral Administrators to report on lateness, punctuality and safeguarding concerns


• Liaise with the HR \& Operations Manager to identify which visitors are logged on the school’s Single Central Record and which should be appropriately accompanied


• Logging DBS certificates and ID using the school’s internal processes


• Support emergency procedures by providing daily evacuation logs


• Using the school’s Evacuation Management System to provide live data of adults on site in the event of an evacuation

• Handle incoming and outgoing post including franking and signed for services


• Oversee the use and organisation of the school’s deliveries and Lost Property Cupboard


• Request proximity cards with the school’s IT contractors for staff and students and sync these with the signing in system


• Be the main contact for Lost Property for students and external visitors


• Oversee stock levels of stationery and maintaining the organisation of the Admin Store Cupboard


• Display information on the foyer plasma screen, as directed by the Senior Administration Manager


• Support individual members of the Administration Team during peak times as directed by the Senior Administration Manager


• Ad hoc administrative tasks as directed by the Senior Administration Manager

30 hours per week, across up to 200 days (40 weeks) per annum. The working days/weeks each year will include the school’s term time days plus the number of additional days/weeks in the school holiday period as advised in advance of each academic year. The dates of the additional days to be worked will be agreed with the Performance Reviewers.

Standard working day of 8am to 2pm, Monday to Friday

Pay: £21,843\.00\-£22,796\.00 per year

Benefits:

• Free parking


• On\-site parking

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