Property Manager (Check-In / Front of House)
Property Manager (Check\-In / Front of House)
The London Tenant – London (Canary Wharf E14\)
Full\-Time \| Office Based
We are looking for an organised, personable and proactive Property Manager (Check\-In / Front of House) to join our growing property management company in London.
The primary focus of the role will be overseeing the tenant onboarding and check\-in process, taking over once a reservation has been secured by our Sales Team and ensuring everything runs smoothly through to move\-in.
Alongside this, you will assist with the day\-to\-day management and administration of our residential property portfolio.
This is an important front\-of\-house role, so previous experience in property management, lettings, hospitality or a customer\-facing environment is important.
Key ResponsibilitiesCheck\-Ins \& Tenant Onboarding
- Manage confirmed reservations through to successful move\-in.
- Conduct Zoom onboarding meetings with new tenants.
- Oversee tenancy agreements and documentation.
- Collect and follow up outstanding move\-in payments.
- Coordinate tenant check\-ins and check\-outs.
- Organise keys, fobs and property access.
- Coordinate cleaner schedules around check\-ins and check\-outs.
- Ensure properties are ready for incoming tenants.
- Respond to tenant emails regarding contracts and tenancy matters.
- Process notices, renewals, extensions and tenancy changes.
- Maintain accurate tenant and property records.
- Liaise with Sales, Maintenance and the wider team.
- Assist with general property management and administrative tasks.
- Previous property management, lettings, hospitality or front\-of\-house experience.
- Friendly, confident and professional.
- Highly organised with excellent attention to detail.
- Strong written and verbal communication.
- Proactive and comfortable working independently.
- Confident conducting Zoom calls and following up payments.
- Able to manage multiple priorities and deadlines.
- Accommodation in Canary Wharf included as part of the remuneration package.
- Weekly wage in addition to the accommodation provided.
- Career progression within a growing property company.
- Supportive and friendly team.
- Genuine responsibility and autonomy.
The London Tenant is an established London property management company with over 13 years of experience, managing a substantial portfolio of residential properties across London.
Work Location: In person – London, E14 \| Canary Wharf
Pay: £25,420\.00\-£26,000\.00 per year
Work Location: In person
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