Podiatry Administrator/Sarum House Main Receptionist (INTERNAL)

This is a dual role, the post holder will be responsible for efficient and effective administrative support to the Podiatry Service whilst giving reception support to colleagues within Sarum House Health Centre. The post holder will provide a customer focused service for all patients and visitors attending or passing through the Sarum House Health Centre.

You will be dealing with all patient phone and email enquiries, inputting clinical data onto the Maxims system and providing supporting the clinical teams. Sarum House is the administration hub for the Podiatry Service. Your role will provide the administration of the podiatry outpatient service

Manage and upload new referrals for Podiatry to MAXIMS, ensuring urgent referrals are prioritised, for both clinic patients and home visits in a timely manner.

Booking new and follow up appointments/home visit appointments and all processes associated with this for Podiatry patients from across Herefordshire within agreed timescales and ensure all available appointment slots are fully utilised. In all Podiatry locations across all sites.

Highlight to the Podiatry Clinical Manager/ Podiatry Admin Lead any issues with appointment lead times and clinic capacity, across all podiatry sites across Herefordshire.

Manage the Outpatient Future appointment worklist and the PIFU Future appointment worklist

To provide reception cover for Sarum House Health Centre

Maintain a safe working environment and assist with maintaining building security at Sarum House Clinic, which will involve locking up and, if last person in building, setting the alarm.

Prepare the building for the day, prepare the waiting room, and unbolt the front doors / main entrance.

Support the safe running of the building and escalate any concern to the podiatry manager

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire University NHS FT , George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust .

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross\-on\-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.

More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work\-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: “ The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential. ”

Our values \-Care, Accountability, Respect and Excellence \- are at the heart of all we do. We believe in providing the right care in the right place at the right time.

To view role requirements and role responsibilities in full, please view the Job description and person specification attached to this vacancy in the supporting documents.

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