Part-Time Operations / Office Manager (Pest Control Company)

We are a growing pest control company based in Twickenham, providing professional pest management services across London. Due to business growth, we are looking for a reliable and organised part\-time Operations / Office Manager to support daily operations and assist with business developments.

Key Responsibilities:

\* Operations \& Administration:

• Manage customer enquiries via phone, email, and online platforms


• Schedule and coordinate pest control jobs


• Maintain customer records and job logs


• Assist with invoicing and basic administrative tasks


• Ensure smooth day\-to\-day business operations


• Maintain accurate records and documentation

\*Customer \& Business Support:

• Communicate with customers and handle bookings


• Provide excellent customer service


• Coordinate between customers and technicians

\*Marketing \& Business Development:

• Visit local shops, restaurants, and businesses to promote company services


• Introduce pest control services to potential clients


• Assist in generating new leads and contracts


• Support business growth through local marketing activities

\*Compliance \& Admin Support:

• Assist with maintaining company records and compliance documentation


• Support sponsor licence duties and administrative tasks

\*Requirements:

• Good communication and organisational skills


• Basic computer skills (email, spreadsheets, booking systems)


• Ability to work independently and manage time effectively


• Reliable, professional, and proactive attitude


• Previous admin or customer service experience preferred


• Candidates with a full UK driving licence and access to their own vehicle are preferred, as the role may involve local business visits for marketing purposes. Fuel expenses will be Provided .

\*Working Hours:

• Flexible part\-time hours (approximately 10–30 hours per week)


• Working days to be agreed

Additional Benefits:

• Fuel expenses reimbursed for business\-related travel


• Opportunity to grow with the business

\*Right to Work:

This role is open only to candidates who already have the permanent right to work in the UK. The company does not offer visa sponsorship.

Job Type: Part\-time

Pay: £12\.50\-£14\.00 per hour

Benefits:

• Flexitime

Work Location: In person

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