Part time Clinic Assistant

Clinical Administrator/Part time role only.

We are looking for a friendly, professional and highly organised Clinical Administrator / Receptionist to join our team at Ultrasound Plus. This a patient\-facing role requiring excellent communication and customer service skills. You will be an important first point of contact for our patients, helping to ensure they receive a welcoming, efficient and professional experience from their initial enquiry through to their clinic appointment.

Responsibilities

\* Handling incoming telephone calls in a professional and friendly manner

\* Responding to patient enquiries by telephone, email and other communication channels

\* Providing patients with clear information regarding our ultrasound services and appointments

\* Carrying out general reception and administrative duties

\* Welcoming patients and managing the front desk during clinic sessions

\* Checking patients in and ensuring the reception and waiting areas run smoothly

\* Supporting sonographers and other clinical staff during busy clinic sessions

\* Taking payments and completing associated administrative tasks where required

\* Maintaining accurate and confidential patient records

\* Helping to ensure clinics run efficiently and on time

\* Dealing professionally and sensitively with patient queries or concerns

\* Carrying out regular stock takes and maintaining accurate stock records

\* Monitoring levels of clinical and general consumables and identifying items that need to be reordered

\* Ensuring clinic rooms and reception areas are appropriately stocked and prepared for clinic sessions

\* Following company procedures relating to patient confidentiality, data protection and clinical administration

Working Hours for the role will include regular Wednesday, Friday and Saturday weekday and evening shifts, as a key responsibility will be running the reception/front desk during our day and evening ultrasound clinic sessions.

Applicants should therefore have the flexibility to work days and evenings as part of their working pattern. Additional daytime and/or weekend hours may also be available depending on clinic requirements.

About You, we are looking for someone who is:

\* Friendly, approachable and confident when dealing with patients

\* Professional and well presented

\* An excellent communicator, both on the telephone and face\-to\-face

\* Organised, reliable and able to manage multiple tasks

\* Comfortable working independently when running reception during evening clinics

\* Confident using computers, booking systems and email

\* Calm and professional when dealing with busy clinics or sensitive patient enquiries

\* Able to maintain discretion and confidentiality at all times

\* Proactive and able to identify when stock or supplies need replenishing

\* Flexible regarding working hours, particularly evenings

Previous experience in healthcare, medical administration, reception, customer service or a similar patient\-facing role would be advantageous, although training can be provided for the right candidate.

What We Offer, you will be joining a professional and supportive team providing private ultrasound services in a welcoming clinical environment. Full training on our systems, services and procedures will be provided. If you are organised, personable and enjoy providing excellent customer service in a healthcare environment, we would be pleased to hear from you. Please kindly take note this is only for candidates whom are primarily only looking for permanent part time work.

Pay: £12\.71\-£13\.50 per hour

Expected hours: 10\.0 – 16\.0 per week

Benefits:

• Free parking

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