Operations Team Manager

In this role you work closely with all colleagues within the operation, along with the wider Management Team and support functions to ensure delivery of a first class, professional and consistent Operation. As a Warehouse Team Manager at Debenhams Group, you will be responsible for overseeing and coordinating the daily activities of warehouse personnel, ensuring efficient operations, and maintaining a safe working environment. You will play a critical role in optimising productivity and delivering exceptional service to our customers.

The working hours for this role is Tuesday \- Saturday, 07:00am \- 15:00pm

Responsibilities

• Lead, motivate, and manage a team of warehouse associates.


• Create work schedules, assign tasks, and ensure adequate staffing levels.


• Train new employees and provide ongoing training to improve skills.


• Set performance goals, conduct regular evaluations, and provide feedback.


• Enforce safety protocols, conduct safety training, and maintain a safe working environment.


• Collaborate with other departments, such as logistics, procurement, and customer service, to ensure smooth operations.


• Generate and analyse performance metrics and report findings to upper management.

Requirements

• Personable with strong communication and relationship building capabilities.


• Understanding of health \& safety regulations and practices within a warehouse setting.


• Leadership and management skills to achieve targets in a fast\-paced environment.


• Effectively motivate a team.


• Good knowledge of people policies.


• Problem solving abilities.


• Strong time management skills and ability to prioritise workloads effectively.

Diplomatic nature and ability to resolve issues efficiently and professionally.

• Benefits

Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.

2026 is a year for making bold moves, delivering real results, and driving forward with unstoppable momentum. If that excites you, then you belong at Debenhams Group.

Let’s lead the change together.

Benefits include:

• You’ll get the opportunity to take part in our various share schemes – where your impact on the business will impact you


• Benefits that support your health and wellbeing


• Our Reward platform allows you to tailor your benefits to suit your needs – such as Private Healthcare, Dental and Healthcare Cash Plans, a Cycle2work scheme and plenty of fun anytime benefits such as coffee club or virgin experience days.


• There’s also up to 40% discount off all of our brands!

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