Operations Manager
- Job Reference Code: R\-099069
- Employment Type: Full time
- Contract Type: Permanent
- Shift Pattern: Work Shift: Days
- Hours per Week: 45
- Salary: Competitive salary plus benefits
- Closing Date: 13 July 2026
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At Asda we want you to
Find Your Everything
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. As our Operations Manager, you’ll deliver excellent execution across the store and embed consistent routines that deliver availability, waste and shrink.
You’ll review store process to deliver great metrics and KRAs for availability, waste and shrink by embedding routine and process across the shop floor, adhering to contract base management and wage control whilst leading and coaching our managers and teams to deliver excellent store standards across Ambient and Fresh departments as well as George and General Merchandising in our large format stores.
As an Operations Manager, you lead with heart, building self\-esteem by recognising effort, attitude, and growth, creating an environment where people feel valued, trusted, and motivated to step up. You listen with empathy, respond with care, and create space for open, respectful conversations on the shop floor and beyond.
You’re transparent in your decisions, clearly sharing the “why” and inviting your team to solve challenges together. You support your team by coaching through questions, encouraging ownership, and celebrating initiative. You believe in creating a culture of always serving with heart and pride, driving the stores selling agenda with healthy competition across the trading floor by bringing the “Asdaness” to work every day.
What qualities you’ll need:
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- Execution and result\-focused: You’re passionate about getting things done right, first time, every time displaying resilience, focus and passion for the business and holding your managers to account.
- Commercial awareness: You understand how availability, waste, and shrink impact performance—and you know how to improve them, leading the shrink agenda through the team and driving standards and inputs as well as acting on opportunity with clear actions. Ensure POS one best way is followed across the store delivering strong value message for our customers.
- Coaching and Leadership: Coach and support your leadership team on delivering brilliant shopfloor standards and develop our future talent by engaging and coaching your team to constantly improve routine and process whilst creating a culture of serving our customers with personality, heart and pride, and get one more item in every basket.
- Organised and efficient: You thrive in a fast\-paced environment and know how to prioritise and delegate effectively to ensure promotional activity is landed to brief and on time by the team.
- Collaborative: You work across teams to ensure smooth operations and a seamless customer experience.
- Data\-driven: You use insight to make informed decisions and drive operational improvements, lead the shrink agenda by driving standards and ensure the store remains legal and complaint for customer and colleagues
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- Experience managing diverse teams in a large\-format retail environment with energy and pace.
- Strong operational knowledge across food and non\-food departments.
- A track record of improving availability, reducing waste, and managing shrink.
- Confidence in developing large teams and managing change through leadership and building resilience.
- Experience managing ER cases and understanding HR policies and processes.
- Strong organisational skills and exceeding customer service.
Everything you'll love
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Alongside a competitive salary, you'll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discretionary company bonus scheme
- Access to an enhanced electric car scheme
- Free eye test for you and your nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity \& adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
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Location
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*Brade Drive, Coventry, West Midlands, United Kingdom, CV2 2PN*
View directions
Why Asda?
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We’re a really values\-led organisation. Our mission means we encourage everyone to be open and honest. We work creatively and collaboratively with each other, valuing everyone’s input. We get on with things, we make them happen. As so many people across the UK rely on us, we have to.
Our Creating Change for Better programme tackles the major challenges facing our business and society today and guides our efforts on where we can make the biggest difference by reducing our environmental footprint, creating healthier products and supporting our communities.
Big businesses like ours offer big opportunities. With more than 1,000 stores across the UK, from superstores and Asda Living to petrol stations, as well as depots and Express stores. £60m\+ in revenue taken every day. We conduct £300m worth of transactions every week. Our website handles 2 million transactions a month. And 75% of the UK shop in Asda every year.
Rewards and Recognition
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Benefits you’ll only find here
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10% off Asda pet insurance
10% off selected Asda Pharmacy services
10% off Asda Tyres
10% off Asda Travel insurance
20% off Asda Mobile bundles
Free remote GP service
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Available to you, your partner and your children, 24/7, year round.
Pension
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Save for retirement with contributions paid into your pension account by you and Asda.
Free physiotherapy consultations
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Helping you and your partner take care of yourselves with 8 free sessions per year.
Colleague discounts
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15% off at our stores \- get discounts on groceries and George all year round.
Car cash allowance
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Eligible colleagues will receive a cash allowance as part of their benefits package. In addition, all salaried colleagues can choose to register for the Salary Sacrifice Electric Car scheme\*.
(\*Conditions apply)
Mortgage advice
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Whether you’re a first\-time buyer, renewing your mortgage, looking at buy to lets, or simply after some advice in getting a mortgage, get free\* unbiased advice through the Mortgage Advice Bureau (MAB), one the UKs largest mortgage brokers.
Confidential support helpline
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Find free emotional, practical, and financial support that’s fully confidential, through a helpline that’s available 24/7, year round.
Cycle to work
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Buy a bike through this scheme and save on tax and national insurance.
Financial support
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Find financial wellbeing tools and support, including the ability to stream your pay.
Free eye tests
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Head to our in store opticians for a free checkup and take care of your vision.
Bonus
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Sharing our success with a discretionary bonus scheme for salaried colleagues that really rewards your contributions.
Cancer support
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Guidance and support for you and your family, from before diagnosis, to treatment and beyond.
Paid time off
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From holiday to sick leave and other types of leave, such as parental leave.
Mental health support
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Access free mental health support for you and your family.
Support and advice with care
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If you’re supporting older family or friends with care and support, find free, confidential information, expert support, and guidance about later life care for your loved ones through the Legal \& General Care Concierge service.
Hybrid working
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To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots
Save money on every day spends
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Access to hundreds of high\-street discounted Vouchers, discounts on days out, gym memberships, airport parking, and more
Setting your loved ones up for the future
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As part of the team, you’ll get life assurance.
Guaranteed contracted hours
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All colleagues are guaranteed weekly co
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