Sales Support Administrator

MIDLAND GROUP TRAINING SERVICES IS LOOKING TO RECRUIT A

Sales Support Administrator

BASED AT MGTS, COVENTRY

MGTS is an innovative and resourceful leader in the provision of workforce development solutions through education, training and assessment providing apprentice training as well as a full range of commercial courses.

An opportunity is available to join MGTS as a Sales Support Administrator. The role requires an organised and dynamic administrator to work in our commercial sales department, the main function of the role is to talk to customers, establish their requirements, advise of the MGTS course offer, prepare proposals and enter bookings onto the MGTS course management system (Arlo).

The candidate will be an IT literate self\-starter who thrives in a in a fast paced, customer centric organisation with a focus on outstanding customer service.

This role is office based and the hours are negotiable to suit the right candidate.

The following skills and knowledge are essential:

• Customer service focussed.


• Experience working with Microsoft Office programs including Excel.


• Good IT skills with CRM experience desirable.


• Strong administration and communication skills.


• The ability to work quickly, accurately, using an organised approach and with excellent attention to detail.


• Self\-starter with excellent organisational and time management skills.


• First rate interpersonal and relationship management skills.


• Adaptable and flexible with the ability to think creatively.


• Ability to keep calm under pressure, prioritise and multi\-task.

Key Duties and Responsibilities:

• To be responsible for course administration from booking to delivery.


• Ensuring financial procedures are followed.


• Ensuring appropriate resources are booked.


• Dealing with customer queries by telephone and email.


• Reception cover to meet and greet delegates, when required.


• Liaising with other members of staff at different levels.


• Other general administrative duties.

Salary and Benefits:

• A competitive salary dependent upon experience, is offered to the successful candidate.

Working Hours: Full time hours (36\). Specific working pattern to be agreed with the applicant. Office hours only \- no weekends or evenings.

How to apply:

If you are interested in applying for this position please apply online or email Ruth Smith rsmith@mgts.co.uk with your CV and a covering letter. Please indicate your earliest availability to start.

MGTS has a long\-standing and strong commitment to equal opportunities for all.

We are only able to employ people who have the legal right to work in the UK.

SAFEGUARDING

MGTS is committed to the safeguarding of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment.

All successful applicants are required to complete all mandatory pre\-employment checks: including:

· Proof of Right to work in the UK

· Enhanced Disclosure \& Barring Service (DBS)check

· Section 128 check for all staff entering management roles

Please note – all successful applicants who have lived or travelled overseas for three months or more in the past 5 years will be requested to undertake an overseas check as part of the pre\-employment checks.

EQUALITY \& DIVERSITY

MGTS is committed to equal opportunities and positively welcome applications from all sections of the community. All candidates will be treated fairly, irrespective of race, sex, gender identity, disability, sexual orientation, religion and belief or age.

Job Type: Full\-time

Pay: £25,000\.00\-£28,000\.00 per year

Benefits:

• Company pension


• Free parking


• Health \& wellbeing programme


• Life insurance


• On\-site parking


• Private medical insurance

Application question(s):

• Are you willing to undertake a DBS check?


• Are you willing to attend our offices in Coventry 5 days per week ?

Work authorisation:

• United Kingdom (required)

Work Location: In person

This listing is from indeed. View original listing ↗