Operations Administrator

Auto4 is a market leader in supplying consumables, tooling, and equipment to the automotive sector. With a reputation for quality and reliability, we support garages, dealerships, and service centres across the UK. Our commitment to innovation and customer service has made us a trusted name in the industry.

We are seeking a proactive and detail\-oriented Operations Administrator (Part time) to join our team.

The Operations Administrator plays a key role in supporting day\-to\-day operational activities, with a strong focus on managing warranties and returns, coordinating logistics, and providing administrative support to the field sales and tele sales teams. This role ensures a high level of service to both customers and suppliers while maintaining accurate operational records.

Key Responsibilities

• Coordinate and oversee the end\-to\-end warranty and returns process, ensuring timely and accurate resolution.


• Liaise with customers and suppliers to ensure supplier responses are received promptly and customers are kept fully informed throughout the process.


• Organise and manage FedEx collections and deliveries for warranty and return shipments where required.


• Review and approve warranties and returns for credit in collaboration with the Accounts team.


• Maintain accurate, detailed, and up\-to\-date records and notes for all warranties and returns to support reporting and data analysis.


• Process FedEx claims for lost or damaged goods, ensuring all documentation is completed correctly and submitted within required timeframes.


• Provide basic administrative and operational support to the field sales tele sales teams, including coordinating stock replenishments for field sales representatives.

Skills and Experience

• Strong organisational and administrative skills with excellent attention to detail.


• Ability to manage multiple tasks and priorities in a fast\-paced environment.


• Confident communicator with the ability to liaise effectively with customers, suppliers, and internal teams.


• Experience coordinating logistics and courier services (FedEx experience desirable).


• Familiarity with warranty, returns, or claims processes is an advantage.


• Competent IT skills, including the ability to maintain accurate records on internal systems.

Personal Attributes

• Proactive and solutions\-focused approach to problem solving.


• Strong customer service mindset.


• Ability to work independently while also being a reliable team player.


• Professional, organised, and dependable

The role is site based, part time working Monday \- Friday \- 24 hours per week \- flexibility available for the right candidate, from our Nottingham office.

Benefits:

• Onsite Parking


• Pension Scheme


• Annual Leave


• Benefits


• Competitive salary


• Supportive team environment


• Opportunities for development and learning

To Apply please send us your CV in the first instance.

Job Types: Permanent, Part\-time

Pay: £12\.71 per hour

Benefits:

• Company pension


• On\-site parking

Work Location: In person

This listing is from indeed. View original listing ↗