Operational Administrator

Company Overview
Just Good Hygiene is a dedicated specialist cleaning and ventilation contractor committed to helping major retailers uphold the highest standards of hygiene and cleanliness. We pride ourselves on delivering reliable, efficient, and professional services that ensure safe and healthy environments for our clients and their customers.

Job Overview
As a Operational Administrator, you will be required to carry out the following tasks:

The Operations Administrator provides essential administrative support to ensure efficient daily operations within the organisation. The role focuses on telephone handling, purchasing coordination, client portal updates, quality follow‑up, report editing and quotation support. The post holder will also contribute to early\-stage marketing strategy development under guidance from senior staff.

Key Duties and Responsibilities

· Respond to incoming telephone calls in a professional and timely manner.

· Direct enquiries to appropriate team members and provide basic information when required.

· Maintain clear and effective communication across departments.

· Assist with the procurement of office equipment and operational supplies.

· Monitor stock levels, track deliveries and liaise with suppliers to resolve routine issues.

· Maintain accurate records of purchases and resource usage.

· Update and maintain client information across designated portals.

· Ensure data accuracy, compliance and timely completion of required submissions.

· Monitor portal notifications and escalate issues where appropriate.

· Follow up on routine quality actions and assist in gathering performance information.

· Support managers with basic checks, documentation for quality assurance activities.

· Edit, proofread and format documents to ensure clarity, accuracy and consistency.

· Maintain organised document storage, version control and compliance with organisational standards.

· Assist in preparing, formatting and issuing quotations to clients.

· Gather required information from internal teams and ensure completeness prior to release.

· Contribute initial ideas to support marketing direction and brand presentation.

Essential Skills \& Competencies

· Professional and confident telephone manner.

· Strong attention to detail and accuracy.

· Competent IT skills, including MS Office (word \& excel)

· Ability to organise workload and manage multiple tasks effectively.

· Polite, reliable, proactive and willing to learn. With a Can\-do attitude,

· Interest in contributing to marketing strategy development.

Desirable Attributes

· Previous administrative experience in an office environment.

· Basic understanding of customer service principles.

· Familiarity with document formatting and editing.

Join us at Just Good Hygiene to be part of a dynamic team dedicated to maintaining the highest standards of hygiene for leading retailers. Your organizational expertise will play a crucial role in supporting our mission of delivering exceptional service while enjoying a rewarding career in a vibrant work environment.

Pay: £22,000\.00 per year

Benefits:

• Free parking


• On\-site parking

• Previous administration experience

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