Office & Operations Administrator

DMA is an award\-winning, contemporary architectural services practice. Based in Sandbach in Cheshire, we provide innovative solutions to a wide range of design challenges. Our team has carved a well\-earned reputation for delivering design solutions tailored to the ever\-changing demands of modern living and working

As we expand, we are looking for a highly organised and proactive Office \& Operations Administrator to join our growing team. This is a varied and hands\-on role supporting the day\-to\-day running of the business across finance, client coordination, and general office admin.

The ideal candidate will be detail\-oriented, have experience of accounting and work management systems such as Xero and Monday.com, although not essential as training will be given, and comfortable managing multiple priorities in a busy professional environment.

Key Responsibilities:

General Office Support

• Managing incoming calls with professional phone etiquette and directing enquiries appropriately


• Managing office supplies and stationery


• Coordinating annual contracts for software, insurance and equipment


• Maintaining the admin calendar


• Handling general office and administrative queries


• Monitoring staff holidays and leave records


• Assisting with day\-to\-day IT issues


• Setting up equipment for new staff

• Uploading new client details for invoicing to Xero accounts software


• Raising and managing sales invoices


• Uploading purchase invoices and expenses

• Managing and updating Monday.com workflows


• Uploading new client enquiry details and forms of instruction


• Updating project and invoicing status


• Liaising with clients regarding staged invoices and project queries


• Sending instructions to consultants and monitoring responses


• Checking fee proposals and third\-party costs before invoicing


• Requesting and managing post design project details


• Supporting the wider team with project\-related administration

Depending on experience and interests, there may also be opportunities to support with:

• Planning and further operational administration


• Website content updates and administration


• Social media planning and coordination


• Proposal preparation

The successful candidate will:

• Organised, reliable, and able to manage multiple responsibilities efficiently


• Have strong administrative and multitasking skills


• Be confident using Microsoft Office


• Ideally have experience with Monday.com, or similar Work managements systems, and accounting software such as Xero. Although specific software experience is not essential an aptitude for learning new systems is essential.


• Have excellent communication skills


• Be proactive and able to work independently


• Be comfortable handling confidential information


• Excellent organisational skills with the ability to prioritise tasks effectively

• Experience within a professional services or construction\-related business


• Basic IT troubleshooting knowledge


• Monday.com \& Xero experience

• A varied and interesting role within a supportive team


• Opportunity to grow and develop responsibilities


• Flexible and relaxed working environment


• On site free parking

Benefits:

• Company pension


• On\-site parking

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