Night Guest Service Assistant
Ibis Styles Burton On Trent is an 80\-bedroom hotel located on Centrum 100 Business Park in Branston, Burton On Trent. In addition to our guest accommodation, we offer an optional breakfast buffet featuring selected hot items, along with a limited food menu available throughout the day and evening.
We are currently seeking a Part\-Time Night Porter to join our Front of House team, working a 3\-on, 5\-off shift pattern.
Key Responsibilities
- Welcoming guests and managing check\-ins and check\-outs in a friendly and professional manner
- Responding promptly and effectively to guest enquiries, requests, and feedback
- Ensuring all duties are carried out in accordance with hotel and brand standards
- Completing reports and submitting required data accurately
- Performing the End of Day (Night Audit) process using the hotel reservation system
- Maintaining bar stock levels and ensuring the bar area meets company standards
- Keeping public areas clean, tidy, and presentable at all times
- Preparing breakfast and setting up the buffet service
- Conducting regular security walks to ensure the safety and security of the hotel
- Processing card payments in line with company procedures
This is a part\-time night shift position, offering up to three shifts per week, scheduled between Monday and Sunday. There will also be opportunities to work additional shifts to cover holidays, as well as occasional afternoon shifts for those interested.
Shift Hours: 10:15pm – 7:15am
You will report directly to the Assistant Hotel Manager.
What We Offer
- Full training and ongoing development opportunities
- Uniform provided
- Staff discounts across Accor hotels
- A supportive and friendly working environment
Requirements
Applicants must have the legal right to work in the UK.
Due to the volume of applications received, only candidates selected for interview will be contacted.
Immediate start available.
Benefits:
- Employee discount
- Free parking
- On\-site parking
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