Medical Receptionist

Overview
We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing exceptional customer service and ensuring the smooth operation of the front desk. This role offers an excellent opportunity for individuals with office and administrative experience to contribute to a supportive medical environment. The position is paid and requires a friendly, efficient, and detail\-oriented approach to patient care.

Duties

• Greet patients warmly and assist with check\-in procedures


• Manage appointment scheduling and cancellations using practice management software


• Answer incoming calls promptly and professionally, directing enquiries appropriately


• Maintain accurate patient records and update information as needed


• Handle administrative tasks such as filing, photocopying, and data entry


• Process payments and organise billing in accordance with practice protocols


• Liaise with healthcare professionals to coordinate patient appointments and follow\-ups


• Ensure the reception area remains tidy, welcoming, and well\-stocked with necessary supplies

Qualifications

• Previous office experience is essential; experience in a healthcare setting is advantageous


• Strong organisational skills with the ability to multitask efficiently in a busy environment


• Excellent communication skills, both written and verbal


• Proficiency in using office software such as Microsoft Office Suite or equivalent


• Friendly demeanour with a professional attitude towards patients and colleagues


• Ability to maintain confidentiality and adhere to data protection regulations


• Basic administrative experience is preferred but not mandatory; training will be provided for suitable candidates

This role is ideal for motivated individuals seeking to develop their career within the healthcare sector while providing vital support to medical professionals and patients alike.

Pay: From £12\.71 per hour

Benefits:

• Free parking


• On\-site parking

Work Location: In person

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