Medical Receptionist 20.5 hours per week

Job Overview
We are seeking a professional and organised Medical Receptionist to join our healthcare team on a part\-time basis, working approximately 20\.5 hours per week. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations within the practice. This role offers an opportunity to work in a supportive environment where attention to detail and compassionate communication are valued.

Hours of post

Monday 1pm \- 6pm

Tuesday 8\.30am \- 2pm

Thursday 8\.30am 1pm

Friday 2 \- 6\.30pm

Total 20\.5 hours

Responsibilities

• Greet patients warmly and efficiently manage patient check\-in and check\-out procedures


• Answer incoming calls promptly, directing enquiries appropriately and scheduling appointments


• Maintain accurate and up\-to\-date patient records in accordance with data protection regulations


• Manage administrative tasks such as emails, processing prescriptions and correspondence


• Coordinate with healthcare professionals to ensure timely appointment scheduling and patient flow


• Ensure the reception area remains tidy, welcoming, and organised at all times

• Previous office or administrative experience is highly desirable


• Proven experience in a medical or healthcare environment is advantageous


• Excellent organisational skills with the ability to prioritise tasks effectively


• Strong communication skills, both written and verbal, with a friendly and professional manner


• Proficiency in using office software such as MS Office Suite or similar programmes


• Ability to work independently as well as part of a team


• A welcoming demeanour with a commitment to providing outstanding patient care and customer service

Benefits:

• Company pension


• Cycle to work scheme


• Free flu jabs


• Health \& wellbeing programme


• Sick pay

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