Manager

Job Summary
We are looking for an experienced and hands\-on Manager to lead our team and oversee the day\-to\-day operations of the venue. This is a great opportunity for someone who thrives in a fast\-paced environment, is passionate about customer experience, and enjoys building a positive team culture.

Duties

• Supporting the General Manager in the daily operations of the venue, ensuring smooth and efficient service


• Scheduling, stock control and reports


• Work as part of a management team to lead, motivate and develop a high\-performing team


• Securing the business at the end of the night


• Provide training and support to new employees


• Handle customer inquiries and complaints professionally, ensuring satisfaction at all times.


• Implement strategies to improve efficiency and enhance the guest experience

• Experience in a managerial role within the hospitality or restaurant industry is essential


• Strong leadership skills


• A passion for hospitality and delivering high standards of customer service


• Ability to work in a fast\-paced environment while maintaining attention to detail.


• Strong communication skills, both verbal and written, are essential for effective team collaboration


• Able to work weekends, evenings and bank holidays

Pay: From £13\.25 per hour

Benefits:

• Company events


• Employee discount


• On\-site parking


• Store discount

• Hospitality management: 1 year (required)

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